Many of the people I deal with on a daily basis are decidedly against the practice of including a cover letter with their employment applications. While they may give various reasons at the outset for their reluctance or outright refusal to use them, what it really comes down to eventually is their inability to communicate in words what they wish to express.
This inability to effectively communicate in writing is often because of weak grammatical skills, a minimal vocabulary and a low education. Despite their lack of grade 12 education, many have a strong history of employment where the work they have performed has been largely devoid of communicating using the written word. Some have even been extremely successful, coping and hiding their poor literacy skills. Their specific jobs are where their expertise exists, and different skill sets are required.
So it is not a surprise then that when the time comes to apply for work, some are uncomfortable if and when it is suggested to them that their chances of gaining an interview would be enhanced with the inclusion of a cover letter. I’ve personally witnessed some of these people sitting before a keyboard. Their heads are bowed down not looking at the monitor as they make error upon error, looking up only to find their mistakes. They tap or pound the keys with one finger – sometimes one from each hand. What they communicate often has punctuation and grammar issues, spelling mistakes and doesn’t express well what they intended.
Left on their own, they might actually be better off sending out their resumes without a cover letter at all so that they are not revealed as a weak communicator. It might be useful for those who struggle with written communication skills to take courses in basic literacy and an introduction to the computers. However, while such courses would benefit them, they are often happy to have the cover letter made for them in the belief that when they get their next job, they won’t be needing those skills again for a long time if indeed at all.
On the other hand, some people can communicate most effectively in their writing. Their words engage the reader, prompt an emotional response, readers can’t get enough, look for other publications by the same author because they like the style etc. Such people are gifted to be sure, but that gift didn’t come by birth. They’ve worked extensively in their writing, practice it daily or on a regular basis, maybe write blogs or daily journals.
What is important no matter what your skill level when it comes to the written word, is that you fully understand what’s happening in the mind of the reader as they go over your work. A representative of a company for example who has received your resume, cover letter, manual or on-line application, and perhaps an email can’t help but form an impression about you as a person based on what they’d received.
The general thinking is that when you have responded to a job posting, or are sending an unsolicited request for a meeting etc.,this sample they’ve received is likely you at your very best. If the document they are looking at is mistake-free and gets to the point the overall impression is positive, and by association, they feel positively towards you. On the other hand if they notice spelling and grammar mistakes and the overall quality is poor, then by association so is their impression of you.
Communicating effectively is a transferable skill; it moves with you from job to job, can be useful in a volunteer position, your personal life, even when filling out your yearly performance evaluation at work. Because it’s a transferable skill that can help you both personally and professionally, investing in yourself by taking a writing class in the evenings might be an excellent use of both your time and your money.
One of the most often cited frustrations for many of those out of work is when they know they have the skills to perform the work they are applying for, but their hand writing and spelling is so weak they can’t even fill out an application form. These are the kind of people who long for the old days when they could just ask to demonstrate their skills on the job site and get hired on the spot. Those days are largely gone.
Being able to confidently communicate both verbally and in writing are prerequisites which will make other skills easier to master such as using technology. Whether it’s using MS Word instead of a pad of paper to write a letter, or delivering a message to a group of co-workers, communication skills can limit or accelerate your career and open or close off future promotion considerations.
This idea of communicating effectively, mastering spelling and expanding your vocabulary should also be of major interest to people who now regularly communicate in abbreviations, brief text messages and acronyms. While it may be perfectly acceptable in some communications, it has yet to become mainstream in the professional world of employment.
You are who your writing skills reveals you to be. Good advice is to take some time, make the effort to improve, proofread and communicate clearly what you intend.