Student Placements Work


One of the inevitable truths for every business in every employment sector is that there will be changes in personnel. Over time, people come and go, and if you’re fortunate, the people you bring onboard will make a positive impact on both the others they work with and the customers/clients which receive the end products or services they deliver.

Changes in personnel is undoubtedly the biggest area of concern for any organization. When you bring the right people onboard and they turn out to be invested and committed to the company, an organization can succeed and flourish as the owners or stewards envision. However, the opposite is also true, as discovering the people you’ve invested in are liabilities rather than assets can set an organization back, in some cases even tarnish an organization so severely it ceases to exist.

Hiring therefore, becomes the single most important factor in the success of an organization. Employer’s do what they can to ensure those doing the interviewing and making personnel decisions understand this, and they in turn do their best to ensure those hired understand and share similar values, beliefs, and goals. The more someone aligns with these on a personal level, the greater the likelihood that they’ll add to an organization, meeting the employer’s expectations.

The reality is however that businesses must evolve over time in response to societal needs and end user preferences, and that evolution may require new thinking, fresh ideas and if done right, these allow businesses to flourish. It’s a delicate balance to maintain core values and beliefs upon which an organization was built, yet respond to changes in the market which keep traditional customers while attracting new ones to it.

When it goes wrong, you hear comments like, “People just don’t care anymore”, Things aren’t like they used to be”, or, “Where did customer service go?” These comments and others like them, are indicators of regret for what’s changed and a longing for what was.” Given choice, customers may depart from their unwavering loyalty to a brand or organization and seek to have their needs met elsewhere; the biggest concern for a business. And these days, every business has many competitors working hard to grow their own customer base.

So it comes down to having the right people; not only on the front line, but also in middle and upper management. Hire the right people, and they in turn develop the culture, add to the overall value of an organization; safeguarding a businesses integrity and assuring both employees and the public that things are in good hands.

Where I work, my colleagues and I have the good fortune to host university placement students throughout the year. As we’re in the Social Services field, the students we bring on board are from this discipline. They themselves may have personal goals to work in specific areas such as Addictions, Poverty Reduction, Mental Health Counselling, Child Welfare, etc., and they may or may not be considering remaining in school beyond getting their degrees to obtain their Masters.

I really enjoy having these students around. They bring enthusiasm, energy and optimism with them as they are eager to learn and want to make the most of their experience while with us. I think it’s incumbent upon us who act as hosts to do what we can to mentor and support these students as they transition into the workforce fulltime in the near future. Sharing what we do is one thing but of greater importance is sharing the philosophy behind what we do and how we are unique. When they learn and hopefully value the similar values we hold, they have a greater appreciation for those values and are far less likely to innocently act in some way which lessens the user experience.

Now on any team, you’ll find that while everyone is working towards common organizational goals, individuals have unique strengths, areas of expertise and it’s these differences which add to the overall team identity. Hence it only makes sense that staff will provide varying levels of direction to students; some taking on formal responsibilities to guide, train and support a student, others providing encouragement, expressing thanks and having less direct involvement in their individual learning goals.

My trust that the future is in good hands is pretty high when I look at the quality of students about to enter the field. Academic intelligence is highly valued of course, but honestly, what I look for most is personal suitability. Are they caring? Do they demonstrate a receptiveness to growing empathy for the population we serve? Are they compassionate, responsive and willing to seize opportunities to assist and support those who need support and understanding more than anything?

Like I said, I’m feeling pretty good about our students and hopefully my colleagues and I have done enough to train them and expose them to our work in such a way that they benefit from the experiences we share with them. I suppose one thing as placements draw to their inevitable conclusion is whether or not we’ve fed their desire to work in the field; possibly even with us not as a student but as a full-time colleague.

Wherever they end up, playing a small part in shaping their thoughts and actions by sharing our own, hopefully puts the future in good hands.

 

 

Seeking To Be More Positive


I’m willing to gamble that like me, you’re someone who likes to have positive things happen in your life. I think that’s a safe bet. That’s not to say we’re immune to troubles; that we don’t have problems and challenges to deal with of course, but we do like it when good things happen to us.

The question then is whether or not these positive things happen to us randomly and by chance or can we somehow go about our days drawing these positive events to us? Well, just as I believe you can create good fortune through the things you do, I hold that yes, we can put ourselves in situations which we’ll find positive. If we do this on a regular basis, then we generally have a series of more positive events, and these then become linked together, thus creating a pattern.

Now of course, negative things must happen to us all; physical ills, accidents and problems not just for us but for members of our family and friends, yes they’ll continue to happen. We cannot eradicate death, disease and …. well, you get the point. However, those things aside, we can if we choose, go about our day with positive thinking and having our eyes open to situations which we can benefit from being involved in and to which we can add benefit for others.

Think for a moment of the people you come into contact with every day. As you do so, are you able to discern the ones you find generally more upbeat and positive? Again, like me, I’m fairly certain you can. These folks generally appear happier, they may automatically wear a smile when they see others, and they have an overall positive outlook. These are the kind of people you genuinely want to say hello to and have a conversation with because you just know you’ll enjoy it. My guess is you enjoy being connected to them. Wouldn’t it be great if what you see in these people was embedded in all the people you worked with daily?

The naysayers and negative types are likely thinking to themselves that the kind of work setting I’m describing doesn’t and can’t exist. They would say to think that any work site would have just positive people going around all day is a fantasy. Well, isn’t that just the kind of thing you’d expect them to say? There’s irony for you!

A generally positive outlook is what you’re after here. Yes, you’ll still find aspects of your job frustrating and you’ll still undergo stressful situations which challenge the positive energy you’re seeking to bring out. Like every other thing worth having, being positive can be learned. It make take years to get where you want depending where you are now, but it’s worth striving for I believe.

One thing you can do on a practical level to get started is look for positive upsides when difficulties arise. It’s so easy after all to gravitate to the negative and see problems when problems present themselves. But in those challenges, there is likely an opportunity to find a positive. Losing a job is a great example of this. It’s stressful for sure, there’s a loss of income and identity, a fear of what will happen and it can be something we want to keep private rather than share out of shame or guilt. However, losing the job we’ve had can be flipped into positives. We now have the opportunity to look at other options we would have said earlier that we’d love to look at but just don’t have the time for. Well, now we do.

The stress that accompanied that former role is gone now too; replaced I get it by the stress of looking for work, but there are varying kinds of stress and some are actually beneficial. It can be very invigorating to be explore new employers, new careers, school options etc. It’s not all doom and gloom.

The loss of a job can also give you more time with your family, allow you to get the odd thing done around the house you’ve put off too long. Cleaning out the garage or painting the living room might just clear your mind of tasks hanging over your head and that’s a positive thing isn’t it?

Look for good when bad things happen. This is a gift you can give others too. If your job brings you into contact with people who have frustrations and problems, you should certainly acknowledge their feelings – absolutely. However, if you then get them talking about the positive opportunities they may have now that they didn’t have before, you may lighten a heavy load and get them thinking more positively, which in turn can make your interaction better overall.

And the really nice thing about being positive? You draw people to you who are similar in their outlook. That combined outlook is energizing and creates a positive relationship be it in your personal or professional life.

Work With Your Head And Your Heart


You can tell when people are in the right job. Conversely, you can also tell when people are in the wrong occupation, or perhaps when the person who was in the right job has lost something and should really move on. So what is it that makes a job right or wrong? In short, you need to have both your head and your heart in the work you do.

By, ‘your heart’, I refer to your passion or love for the work you do. It is this love that will get you through the hard times by delving deep into your reserves, pushing you to deliver more and succeeding. It is this love for the work you do that will have you seen to have a smile on your face and some energy in your actions as you go through your day.

By, ‘your head’, I refer to your knowledge, education, experience; in short, your know-how. This the training you’ve had, the skills you bring to the work you do and the focus you have during the time you’re on the job.

So the best people are in positions where they love what they do and they’ve got the skills, education, experience and general know-how which complement each other. I’m extremely confident you’ve experienced people that have one or the other but not both.

Take the person who as the heart to do the work but not the other. Here you’ll see someone who really wants to succeed, who tries hard, who is honestly doing their best because they really believe in what they’re doing. Unfortunately without the skills, education and experience behind them, they falter. They may not have the knowledge required to perform well. When you see a job posting requiring a certain degree of education and several year’s experience, the employer is attempting to make sure that the applicants they meet bring with them the, ‘head’ part of the two elements.

The opposite is just as common; people who have the skills, experience and ability to do the work, but who lack passion and heart for it. These people frustrate employers to no end because employers know just how amazing they could be if they’d just put more passion into their work. However, when it’s not there to begin with, no one can manufacture heart and desire; it has to come from the person and it has to come from within.

Now an interesting thing that many of us lose sight of is that we all evolve and grow; the result of which can be that the love and passion we once had for the work we do, can evaporate and depart. No doubt you’ve seen this too. The person who has lost their spark, seems to be doing just enough to get by but isn’t pouring any more of themselves into their work than the minimum required in order to get by.

I know some people who have lost their passion and love for what they once did and haven’t replaced that with something new. These are sometimes the folks that are trying to figure out what’s next in their working life, but who have yet to have anything really excite them enough to pursue it. You can find them all over the internet in chat forums, where they comment with negativity and cynicism – although they’ll pitch it as reality. It’s not that they want to be cynical or negative; they’ve just become jaded in their view of work. These people often have skewed views on employers, supervisors and management in general.

When your head and your heart are in the work you do or the work you’re pursuing, your days are more enjoyable, you’re happier in general and others can tell. Outside the workplace, these are the people who light up when asked about their jobs, who smile and are happy to speak of what they do because of the satisfaction they feel and the purpose in what they do. They can cite successes and our reaction is typically to say things like, “Wow, it sounds like that job is perfect for you”; and it is.

However, there are still many people who feel work is just work. It’s toil for money and employer’s just want zombie-like staff who perform work unquestionably. Often it’s their own experiences that have them making sweeping statements in which employees are not valued, management pushes to get the most out of their people and do so without care or regard for the staff. Watch out for these people; they truly believe what they say and they can sour your own outlook if you aren’t prepared.

Ah, but find someone with both their head and their heart in the work they do and you’ll be fortunate to have that person serve you. Whether it’s in a coffee shop, a manufacturers’ warehouse, looking down a microscope or up a birth certificate, that employee will be a joy to have around. How you experience working alongside your co-worker will often come down to whether or not they have both their head and their heart in the work they do.

Now me personally? I’m always on the lookout for these people, and what’s more, when I find them, I do two things; point it out as a compliment and do what I can to work closer with them.

May you find work you invest in with both your head and your heart.

Should We Spread Our Joy?


Let me just get my answer out there. OF COURSE!

Sometimes I meet people who are traditionally happy and joyous throughout the year, but who, for reasons of not wanting to upset other people, suddenly downplay their natural positivity in the month of December. As I say, these are the kind of people who are naturally upbeat, positive and happy. Having empathy for others who may not be going through the best of times around December, and Christmas in particular, they go against their nature and act subdued.

I believe there’s another line of thinking which justifies sharing our own happiness and joy with whomever we interact. This is the act of being true to ourselves, and if that means our actions, words, tone of voice, smiling faces and overall positivity is in stark contrast to some others, it can have a startling affect.

For starters, being positive can uplift people. After all, do you want to be around people who are gloomy, sullen and suck energy or would you rather choose to be around people who energize you, make you smile,  bring you happiness just by being in their midst? These are the very people Scrooge once said, “…should be boiled in his own Christmas pudding”; the ones who go around wishing everyone a merry Christmas.

Now I’ve also heard the argument that because unemployed and impoverished people are affected so greatly by the season, which often accentuates their feelings of want and need, we should scale back on spreading our personal joy. Well, again, I disagree. I’m not insensitive, it’s just that being impoverished or out of work doesn’t automatically mean a person must go around looking down. In fact, some of the happiest and most positive people I’ve met live in poverty. They aren’t happy about their financial status of course, but they’ve realized that their financial status is only one part of their lives. There are many other facets of their lives which bring them joy. Why allow this one area to dominate who they are and how they view themselves? They choose happiness and positivity.

Yes, I’d rather be known as a fellow who wears a smile, stays positive and is good to be around than the opposite. Of course yes, one has to exercise some good judgement here too. When someone is talking about their bleak situation and out of politeness asks how I’m doing, I wouldn’t go over the top telling them about plans to have some big extravagant party to celebrate the season or how my investments were tripling my income. (They aren’t by the way; oh to be so lucky!)

No, I’d exercise some decorum; show some restraint in what to share, but I’d still have a smile on my face and tell them in answer to their question that I was just fine and thank them for asking.

The second argument I make for being positive, happy and merry is that it reminds people of what is possible when they may have forgotten. Don’t assume this is a given. Sometimes when we lose what we once had, we all need reminding of it’s value and in the case of happiness, merriment and positivity, they can all come again; for everyone.

When I’ve worked Christmas eve at work, those making the choice to drop in to our employment resource centre are typically either in for solace and sanctuary or to wish us the greetings of the season; a very merry Christmas. If they can do so, I certainly will wish them nothing but the same; that they too find merriment and happiness both then and the year ’round. Sometimes we’ve sat down not as clients and staff, but as people – (a rather significant distinction) and shared a drink, a bite or two and some laughs.

Being poor doesn’t mean one must by association be of any one mood. You’ll find sadness, regret, joy and happiness, neutrality and the entire gambit of emotions. Why? Why precisely because the opposite is true. Among the wealthy you won’t universally find decadence, happiness, positivity and an entire void of stress. It isn’t money that brings happiness; it’s within us to be what we choose to be – that which makes us feel as we choose.

I will continue to positive, be happy and be joyous. Don’t think me insensitive, don’t attempt to shame me into being anything I’m genuinely not. My smile is there for anyone that chooses to see it as an outward expression of my state of mind. I also find that a smile on one face tends to bring one out on another. The opposite is also true by the way..

So do I wish you a merry Christmas on this fourth of December? Do I hope you have the best day possible? Do I trust you find happiness this day and each other day? YES!

By the way, ever been served by someone in the course of conducting some business who is robotic? You know, they do their job but there’s no human emotion, no smile, no genuine appreciation for your business. Have you not thought to yourself, “It wouldn’t hurt you to smile a little?” Ah, you have? Then you understand entirely and you get it. Good for you.

Be that beacon of happiness, that one person who goes about their work with a smile and is genuinely appreciative of others. It will work wonders for your mental health.

Teamwork: Co-Worker Care


It’s at the core of what teamwork is all about; first and foremost. Caring for others on your team with whom you work from the time you greet each other until you part for home.

Teamwork is so essential to working productively and successfully that it’s almost a given in every job posting you’ll read these days. Oddly enough however, when it comes to providing an interviewer with concrete, specific examples of teamwork, many people I speak with struggle. Many tell me that they don’t really have experiences working on major projects, taking the lead on initiatives where they delegated responsibilities etc. While those are examples of working on teams, they are but two ways to demonstrate teamwork. However, there are other, and I will argue much more significant ways to demonstrate your effectiveness as a valued team member.

Just yesterday, one of my colleagues was off work unexpectedly. In addition to her absence, our team had two people on vacation, one working at a second location and we’re currently short one person on our team until a replacement is hired. With our supervisor off for the day, it fell to those of us working to shore things up. As it happened, another colleague and I had a scheduled meeting in the morning on-site, which meant for us both to attend, we’d need a co-worker to staff our Resource Centre for an hour or two with our placement student alongside.

So up stepped one of my valued colleagues; happily and willingly able to set aside the time she’d counted on to do some planning. After our meeting was over, I returned to take my place. While the meeting had kept me away for an hour and half, all had gone smoothly for my colleague. Except, honestly…we’re all stretched a little thin these days, and we’ve been over-extending ourselves for quite some time. As it turned out, that time she gave up to cover was really needed to regain a measure of control and feel prepared for what she had going on later in the afternoon.

As it happened, my colleague started sharing with me just how stretched to the limit she feels. Not only was she stretched thin at work, but a prolonged home renovation is also going on, and I immediately knew that this meant there was no place for her to relax and recharge; what home should be. As she talked, I could see the visible signs of stress; talking rapidly, nervous laughter mixed with big gestures and just venting. This is good; this is healthy, this is sharing a burden and reality with a listener that cares.

Aside from listening, I could really empathize with her because as I say, we’re all feeling stretched and I’ve been through reno’s at home. Throw in the emergence of the Christmas season, decorating a home, taking on a responsibility at work I’m aware of, and I could immediately get a feel for what she was feeling. By allowing her to share, she actually started to feel better. Then she did something I found intelligent and kind. She asked if I wouldn’t mind allowing her to go to lunch when I’d planned to, meaning my own lunch would be set back an hour. How is this kind? It gave me a chance to do something tangible to help.

While gone, I spoke with our placement student; a smart, aspiring young woman who has her own sights set on working in the field and with whom I can see myself working alongside. Here was a teachable moment. Having seen and overheard much of this interaction, I pointed out that this is exactly how to demonstrate care for one another as teammates. It’s funny how many of us are comfortable saying we love our jobs, we love our work, but the thought of saying we love our co-workers sounds odd if not just plain wrong. Well, it’s little things we do like letting each other vent, putting the needs of another ahead of our own etc. that demonstrate care and love for one another. It was important to put a label on this. “Loving” your co-workers isn’t likely on the University curriculum.

While sitting there awaiting her return so I myself could go for lunch, I got a text from my colleague. It was a picture of her lunch, with the words, “Feeling relaxed. Thank you”. I grinned and felt a measure of happiness for her. That’s all it took to bring control back. When she returned, she brought a tea for me, a coffee for our student and I even got a hug of thanks. That too is love and care reciprocated.

Now this isn’t monumental teamwork that saved the company thousands of dollars or brought some new client onboard. This is an example of everyday, small but significant interactions where you can either step up and support one another with genuine care for your coworkers, or you can say, “Not my problem – I’ve got my own problems. I’m going for my lunch now. See you in an hour.”

It’s the little things we do – you and I – throughout a day that over time become our reputation. When you pitch in, cover, listen, empathize, extend help, support each other, encourage each other – these I argue are the testaments of your teamwork.

On every team, some will get it and some won’t. Be one who does.

For A Successful Job Search


What’s the first thing to do when you want to find work?

a) Look at jobs posted on a job search board

b) Update your resume

c) Tell your friends and connections you’re looking

The correct answer to the above? It’s not a, b or c. No, while all of them are good things to do when you’re looking for work, none of them should be the first thing you do if you want to be successful.

Yes, I’ll admit that dusting off a resume and updating your phone number, making a dozen copies and dropping them off in person to some employers just might get you a job. I’ll further admit that as long as it gets you the job you’re after, you’re not likely take advice from me or anyone else – until how you go about finding work doesn’t work – and neither do you. Then, and only then, might you be open to other ideas and suggestions.

No, the first step to successfully finding your next job or launching your career is to do a full self-assessment. Know yourself, and be able to articulate or clearly share all the many things that collectively make you who you are. It’s only when you really know who you are and what makes you tick that you have the best chance to find work that will really bring you job satisfaction and happiness.

So, do you know the following:

  1. Your work values
  2.  The style of supervision you work best under
  3.  Your learning style
  4.  The things which motivate you
  5.  Why you want / need to work
  6.  Your financial needs (how much you need to earn)
  7.  Your financial value in the marketplace
  8.  Your problem solving style
  9.  Your liabilities, weaknesses and challenges
  10.  Your strengths and competitive advantages
  11.  Your leadership style
  12.  Your work ethic
  13.  How long you plan to work in your next role
  14.  Your openness to shift work, overtime, part-time, full-time, permanent,    contract or seasonal work
  15.  The extent to which you’ll travel to get to your next job
  16.  Your own philosophy with respect to work
  17.  Your comfort and ease with, and integration to teamwork
  18.  The state of your listening skills
  19.  The validity of any certificates and licences you’ve held
  20.  Which skills you wish to use moving forward in your next job
  21.  Your own personal idea of happiness and success
  22.  Your preference for working with things, data, people or information
  23.  Your personality traits and how they fit with various environments
  24.  Your receptiveness and willingness to learn
  25.  Your personal employment barriers

So, come on, let’s be honest. When have you ever started your job search by first looking at all – not just some – of the things above BEFORE looking at a job board?

I tell you this – if you want to be successful; and I mean long-term successful, start your job search differently than you ever have before and look at the above. While you might point out that you’ve never done this in the past and have managed to find jobs before (than you very much), how happy have you been in those jobs and haven’t you felt there had to be something better?

Successful people are generally the ones who, in the course of their work, find great personal job satisfaction and happiness. They are grateful for the opportunity to do what they do, and they look forward to going in because they find fulfillment and purpose throughout their days. When they leave work, they know they’ve done their best, made a difference, contributed their skills and experience and made their time worthwhile to their employer. These people don’t find such jobs by chance and luck.

Knowing what you like and don’t like, your strengths and areas for improvement is only a start. In all likelihood, you may not be able to answer all 25 questions I’ve posed here without some guided support, help that you’ll later appreciate. When you know yourself fully, you not only end up in the right kind of work, you end up tracking down the right employer for you; the one that has the specific environment where you’ll thrive.

Don’t think that this process is reserved only for the rich and those going for high paying jobs. That would be a huge assumption and mistake on your part. Sometimes the ones who get the most out of doing these full self-assessments are your everyday Labourer, blue-collar or middle class worker.

Look, I don’t like all-encompassing statements because honestly they seldom actually apply to everybody, but perhaps it’s safe to say we all want a career or job that will bring us a measure of happiness and decent pay for the work we do. Happiness; have you really sat down and defined what happiness looks like for you personally though? So many factors go in to being happy at work; it’s not just the job itself.

I know many people – a large number of people, who now in their fifties, say they’ve never had a job that they can honestly say they were truly passionate about. Some paid well, others brought them some happy moments, but many were ones they’d rather have avoided looking back. The idea of doing a personal inventory or assessment is something they never considered but now wish they’d done a long time ago. The thing about a self-assessment is that you and me; we should all do one every few years because we change.

Job search step one? Self assessment.

Sorry Team, Not My Best


Yesterday I wasn’t at my best near the end of the day for my teammates. Ironically the reason why was precisely because all through the day, I’d been at my best for a number of people. I found myself jumping from one person to another, expending a lot of ‘me’, without time to pause, reflect, debrief and center myself. My 11 years plus office mate I historically debriefed with has moved on.

It started at 7:40 a.m. and ran right through until I shut down during a team meeting around 3:15 p.m. At 4:10 p.m., I walked out the doors where I work and carried it right into the usual transition sanctuary of my car. It wasn’t until early evening at home, cup of orange pekoe in my hands that I worked through the days stories and gave them up.

Like me, you’ve had those days where you too gave a sizable portion of yourself to others, beyond your typical capacity? At some point, your saturation level was reached, yet you were pushed beyond into your reserves and without your typical full self-awareness, that one extra thing came your way. And it’s that one extra thing that causes us to either shut down or act in some way we wouldn’t typically. The proverbial straw that breaks the camels back.

The weird thing about yesterday was I’d sum it up as a good day for the most part. It sure didn’t go the way I’d drawn up the day in my mind when arriving at 7:30 a.m. though.

I’ve already worked through a full day yesterday twice; experiencing it live and working it through in the sanctuary of home last night. I’ve no desire to lay it out here a third time. Suffice to say, in addition to the regular responsibilities of the day, 4 people unexpectedly shared with and entrusted to my keeping, their own substantially heavy life events.

Now this is a privilege; to be the one person who comes to mind when a crisis comes up and help is needed. I’m so thankful that I’ve done enough in the past that my voice at the end of the phone, my physical presence or reply to their email was what they sought.

It was a perfect storm you know; arriving at work early with an idea to revising some workshop materials, having a call 10 minutes after arriving even though that call came 20 minutes before I officially start at 8:00 a.m. Then heading into a workshop 5 minutes before it was due to start after a huddle with two team members about an important topic expected to arise at our meeting later in the day. Then working through the a.m. break because I was needed, prepping for a lunch meeting with someone who also needed me but couldn’t make it. Hurriedly eating a shortened lunch after giving up 45 minutes of it for someone else who needed me. Responding to a couple of consults from co-workers via email seeking my advice on how to proceed with someone’s trauma, wrapping up a shortened workshop and then heading right into a team meeting for the final two hours of the day. It might be exhausting to read this paragraph, but it was ever more so to experience it first-hand.

That might not sound like a lot to many of you. Comparatively speaking, you might have days much more draining that mine. I’ve no wish to contest who’s days are more taxing so I’ll concede that for you the reader, you may have far more energy draining days. The thing about working with people though, for those of us who live it, is that if you really want to be effective, you have to open yourself up and touch emotions to empathetically feel some semblance of what they are experiencing. Then you listen, acknowledge, support and where appropriate and invited, provide hope and encouragement with some advice on finding resolution and forward movement.

To do this and do it well, you listen attentively and respectfully; it’s time consuming and can’t be rushed. So when you think about it, you move quickly doing what you’d expect and in the moments when you should be processing and recovering, you’re unexpectedly in the middle of another story; and there were some major ones shared with me. So it’s move quick, halt; move quick, halt; and it happened all day.

So in my team meeting, with no debriefing, no down time, receiving a full agenda and all of us feeling individually pulled and stretched of late, I shut down to avoid saying and acting in some way I’d later regret. It wasn’t any one thing someone said but rather a few comments which in those circumstances, had me disengage and I told the team I was doing so. My capacity was exceeded, my reserves near exhausted, and we still had 45 minutes to go at that point. I knew I had one last call to make to someone who only seconds before our meeting, also really hoped I call before the days end.

My perfect storm.

I’m glad actually about one thing. After 3 decades in the Social Services field, people’s anguish and life stories still impact me and affect me. That’s important for me at least, to know and have awareness of. To know I am still of help? That to me is it’s own reward.

Today shall be good. I shall be better.