Allow _____ To Make Changes To Your Device?


Last evening as I initiated the shutdown procedures on my laptop, I was advised of a major update available, and so as I want to run the latest and greatest, (without really even having the remotest idea of what that entails) I said yes. Then I got the message, “This may take awhile”. So I went to bed.

At 4:30 a.m. I rolled out of bed and fired up the laptop, fully anticipating there would be a slight delay as the updates came on the screen. Sure enough, this particular update was more extensive; it not only affected the laptop but synced my phone so I could move seamlessly from one device to the other. Great! Now I sat here in the quiet of my sanctuary looking at two screens on two devices.

Of course up came the inevitable messages on both, “Do you want to allow _____ to make changes to your device?”

Now I don’t know about you, but when I get these messages, I feel like saying, “Gee I don’t know if I want such-and-such program to make changes to my device. Do I?” But more often than not I find myself clicking on the, “Sure go ahead I know exactly what I’m doing button and I’m intelligent enough to know this will be in my best interests to do so” button. You’ve seen that button on your device too haven’t you? I bet you have.

Sure it’s an online world; the update told me this in fact. “We’re protecting you in the online world” came up right on the screen of my laptop as the updates installed. That’s good I suppose.

It suddenly struck me as ironic; this constant decision I make and I assume many other users make, to trust the updates we install and although we might pause to consider, we inevitably click on the, “Okay” button to go ahead and give a program access to our contacts, send and receive emails on our behalf or track our physical locations. We assume these are things we’re supposed to do so we do. Well, the majority of us do.

So why the irony? Right, back to that. I find it ironic that people will give more trust to an electronic update of their devices storing all kinds of personal photos, phone contacts, financial banking and password information but when it comes to allowing someone right in front of them to make changes to their resumes or give them updated information on how to best prepare for interviews, many decline.

When you’re not having success interviewing but refuse to take advantage of free workshops and seminars on how to interview better, isn’t that akin to declining the latest and best updates on your phone or laptop? Updates designed to make your phone, computers, laptops, tablets etc. function better? I think so.

So we want the latest version of whatever piece of technology is available but when it comes to ourselves, the knowledge we have and the way we go about things, it’s like we’re okay walking around in a Windows 10 world masquerading as a Commodore 64 and expecting to be taken seriously.

Things change. Progress, updates, process improvements, best practices, accepted norms, innovation and new-age thinking; ignore these and you’ll stand out alright, but for all the wrong reasons. I read an article just last evening from Martin Ellis who lives in England. Martin is a respected colleague of mine though we’ve never met in person. You can find him on LinkedIn and view his articles through his profile. He was sharing for the umpteenth time his thoughts on resumes for the present day and how to best compose them. While acknowledging that there are many people with varying advice out there, his thoughts and ideas are worth a serious read. He offers them up with the intent of helping people.

Now so does my Kansas City colleague Don Burrows. Don’s written excellent books on the subject and famous for getting his clients to stand out like a meatball on a plate of spaghetti. He loves that analogy, and again, the man’s got testimonials attesting to the success of his methods and recommendations.

These two and the many others I could cite and point you to – as well as others I’ve yet to discover – want you to succeed. In order to do so though, you’ve got to be willing to do one thing and that’s embrace change. In other words hit the, “Sure go ahead I know exactly what I’m doing button and I’m intelligent enough to know this will be in my best interests to do so button.” Do it with confidence.

You may not really know at the start that what you’re doing will work or be in your best interests. So sure be cautious. However, like anything you update, use your personal judgement and actually reserve judgement until you can test the results of what you’ve learned. I suppose if I don’t like an update on my computer I can revert things back to the wallpaper I had before just as you can revert back to your old resume if you’re attached to it.

But like that old Commodore 64, your vinyl 78’s and that stereo console your parents had sitting on that 12 inch shag carpet in the late 60’s, things change; and for the better.

Get hip to the trip daddy-o and you’ll find it’s groovy.

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How Do You React To Training Initiatives?


If you’re fortunate, you may work for an organization that invests dollars and time in the employees that make up its workforce through training initiatives. Progressive organizations realize that by providing their employees with training on an ongoing basis, the organization itself remains relevant, its people use best practices and the result is a better product or service experienced by the customers or clients that organization serves.

Observation reveals however, that while all the employees working in a company may receive the same training, not all will use it. There will be those who readily embrace the training and look for immediate ways to incorporate the news skills they have learned. These are the ones who make the change readily, who have both the ability to use what they’ve learned and the willingness to make adjustments to what they’ve done before. Whether they do so because they personally see the benefits to the end product or service they provide or because it’s a directive of Management that they use what they’ve learned, they implement what’s new.

Yet, there will be others who have the same opportunity provided to them, attend the same training events as their counterparts, but for whom the new information they’ve received doesn’t result in changes once back in their jobs. For some, they simply resist the information and are closed to learning. These people have a mentality that they already know enough to do the work they are paid to do. Perhaps they’ve been employed in the industry and for the organization so long that they’ve seen similar things come and go in and out of fashion before and they figure the new training initiatives will be short-lived. So why change? Next month, in two month’s or three, a memo will come out advising them to go back to how they do things at the present. So why bother?

Not all who fail to implement new training initiatives have this mentality though. No, some people want to implement what they’ve learned, but somewhere between the delivery of the information and the receiving of the information, they’ve missed some critical pieces. Hence, they try in good faith to use what they’ve had shared with them, but they lack the skills to do so effectively. If they understand their not performing as they should nor getting the results they should, they may ask for more guidance and instruction to make the changes the company brass want. However, if they believe what they are now doing has been implemented correctly and fully, they may go on blissfully unaware that the way they have used that new training and knowledge isn’t hitting the mark.

Those in Management are typically tasked with ensuring that those employees they are responsible for use company-paid training on the job. It falls to them to give the training, then offer the environment that supports the people as they carry out whatever is expected of them.

As you may recall from your own days in elementary school classrooms, not all learn the same way. Some people need only be told something to grasp what’s being expected of them. Tell them and they learn. Others require being both told and shown how to do something. Then there are those who learn best by being told, shown and then having the opportunity to do things for themselves under the watchful and helpful observation of a trainer. Tell me, show me, let me, and/or all three.

Organizations invest in training for a number of reasons. First and foremost they figure that providing their workforce with training is profitable. Whether it’s using some new machinery or technology to do the job faster, more accurately, with less waste of by-product, or it creates a better experience for customers, there’s money to be made and/or saved by implementing new ways. They reason that new procedures can’t be implemented without training their staff, so they go ahead and schedule training, bring in consultants or trainers, and tell their workers training is mandatory and they’ll be expected to merge what they’ve learned.

A second reason organizations train is they reason quite correctly that training their existing people is far more efficient than replacing them with outsiders who have the desired new training already. If they didn’t hold this view, they’d simply fire and replace their workforce with others where doing so is within their prerogative and jurisdiction.

When you as an employee receive notice that you’re scheduled for some training, what’s your first inclination? Do you roll your eyes, get exasperated and mumble, “Please! Just let me do my job!” Or do you go into the new training with interest, an open attitude or even dare I say it, showing some enthusiasm?

Some see training as just time away from their regular job…a mini vacation from the desk or the plant floor. Even sitting in a room listening to a health and safety training presentation might be a mental break from the job at hand. Others go back and as soon as they can, add the name of the training event to their resumes so they are ready when needed to look for other opportunities.

You can place yourself as a positive contributor in the workplace if you look at training with a positive attitude and have a willingness to do your best to use what’s been shared with you.

Think on it.

Control What You Can; Namely Yourself


I suspect that you have had times in your work life where things were going on around you that you had very little if any control over. Perhaps the company you worked for was experiencing a hostile takeover, some new software program was being rolled out that you didn’t see the need for or your job itself was being made redundant and you were being reassigned to another department. Things as I say you had no input into or could not stop from happening.

Now while the above represent some pretty strong changes, your own experience might be something such as being told your shifting from one desk to another; from that spot with a window to the outside world to a cubicle in the middle of the floor where no natural light penetrates.

Whenever these kind of situations present themselves, many people have an immediate urge to push back, resist the change and fight it with all the energy they have.  Like an animal being backed into a corner, this is when some people are at their most dangerous. Employees who quietly go about doing their jobs suddenly become vocal opponents, charged with energy and committed utterly to maintaining things as they are.

What’s at the heart of things for many people is the perception that the changes around them are being done to them.  They haven’t been in on the discussions that went on in the background and so when the announcement is made announcing changes, it comes as a shock. So much so that their shock is manifested through questions like, “Why weren’t we consulted?” “Is there anything I can do – we can do – to fight this change?”

Most of the time, the energy put into resisting change would be better applied to getting on board with the change. In fact, the faster you accept the news – whatever it is – and adapt to the changes big or small, the healthier it will be for your mental state of being. I admit though, for many its a hard thing to do. I mean it’s one thing to know on an intellectual basis that change is inevitable and quite another thing to experience it on an emotional level and react calmly and be accepting of change right away. For some people it takes a great deal of time to accept and adjust to new changes, especially if they are sweeping.

It may be that people who have experienced a lot of change in their personal and professional lives adjust to new changes faster and better than others. So yes, perhaps if your family moved many times growing up, you find it easier to adjust to changes in being moved from one desk to another or one department to another than say, a co-worker who has a long history of staying in one place. Likely too, if you find the new place has a positive in it, such as being closer to the lunchroom or further away from someone you don’t work that well with personally, you can find reasons to ease the transition.

The one thing you and I always have complete control over when it comes to dealing with changes is our reaction to those changes. Make no mistake, it’s control and the clear loss of it that most often causes the emotional disruption. “Don’t I have a say in things?” Doesn’t my view have any importance?” These are the kind of expressed feelings that display a lack of control; no one consulted us and asked us about the pending impact the changes would have on us.

The best time to think about how we will react to any news of sweeping changes is when changes are not occurring; when things are fairly normal. This is when we can rationally think about how we’d respond, how we’d react in some hypothetical situation. Like planning for some disaster at work and putting into place our emergency response procedures on a dry run, it’s all about preparing for shocking news and knowing how to best gain a measure of control in what might be otherwise a debilitating situation. Control what we can and gain some traction.

One of the most immediate things we can do is consciously let new information sink in when we hear it without reacting. Make sure what we think we hear is what was actually said. Hearing the news – whether it’s covering for a workers unexpected absence for the day or relocating to the other side of the office permanently, making sure we received the news accurately is essential.

Secondly, we have to decide if the news is huge or small, and be aware of not over reacting. We’re being pulled for the day and covering someone’s workload, it wasn’t expected when we walked into work first thing but in the grand scheme of things, it’s a small disruption. The faster we accept the change and put energy into complying, the better for all concerned.

Big news and big changes understandably cause more disruption. However, the same principle applies. The sooner we accept the news and keep or regain our composure and control the better; we’ll be better equipped to respond appropriately and get on with things.

If you want to learn to adapt better for your own mental health, start with a conscious pause when you hear news affecting your work.

What Does, “I Want To Be Better” Mean?


Many of us strive to be better; be it as a spouse or partner, leader, student, athlete, writer, employee or otherwise. We might have our sights set on eating better; perhaps living better generally. The word, ‘better’ though, while one we might toss about with widespread agreement from those within earshot as a laudable goal, doesn’t necessarily assure a widespread shared understanding. What I mean is, your definition of, ‘better’ might not be the same as those who hear your words.

Now I’m an Oxford Dictionary fan when it comes to definitions, so in turning there I find this definition when used as an adjective:

Better: More appropriate, advantageous, or well advised. More desirable, satisfactory, or effective.

Okay, so how does this square with how you define the word, ‘better’? Now you may be wondering at the benefit of reading a post devoted to the term, ‘better’ and coming to understand or revisit what it means to be better. Your time may be well spent though as sometimes the wisest thing to do is look at the simplest of things.

You want to be better at your job let’s suppose. Maybe you even go so far as to announce at your team meeting that you’ve set this as your personal goal. If you’re bold enough or in a position of influence or leadership, you might even propose that the team strive to be better as a unit. You know, one of those, “As good as we are we can and must be better” kind of speeches. I’ve given these myself in the past. Where I failed however, was not so much in communicating that we must be better, but rather coming to a shared understanding of what ‘better’ meant.

Looking back at that definition above, here again are the words defining ‘better’:

  • more appropriate
  • more advantageous
  • more well advised
  • more desirable
  • more satisfactory
  • more effective

Alright, so pick what resonates or fits best with what  you’re after. If having a team that is more well advised is going to make the team and every member of it more effective and bring about more desirable results, maybe this is what you mean by using the term, ‘better’.

Using this as a starting place, the question then becomes how does the team become better advised? To be better advised works from a premise that some learning is required to stay abreast of what may be best practices. As we know, there are many examples of where people and companies worked hard to become leaders in their fields of expertise and then sat on their laurels, ceased to engage in continuous learning and over time, lost their place as front runners and industry leaders. Younger, hungrier people and organizations usurped them from their places because they explored, risked, embraced turbulence and entertained innovation.

What has this got to do specifically with you though? Well, on the simplest of terms, are you striving to be better? As an person in your organization or as a team member or representative of the company, are you aiming to perform at the same level of competence and give the same level of customer service, or do you see room for improving upon what you now deliver?

If you’re goal is improve and become better, I suppose you need to find in what way(s) or in what area(s) you see room for improvement. Note that it’s likely the very area(s) in which you find ways you could be better may also present challenges for you. In other words, you may know what you need to do to become better but it will require work; hard work perhaps, to get there. Hard work as you likely know, stops most people from even starting – especially if they don’t see immediate returns on the investment to become better.

It is for this very reason that a person contemplating a return to school knows that getting a degree would be highly beneficial and they’d be better able to compete for a job they want, but the work involved stops some before they start. “I don’t know, it’s three years…and I don’t know if I want to spend the time.”

To become better however, a person has to begin with an acknowledgement that better is possible. It may be that things are fair for the time being, but to be better involves the necessity of change. Some kind of new opportunity; an exposure to something new, be it an idea, technology, a philosophy or method of service delivery perhaps; but change in some way comes about.

So do you want to be better and if so, in what areas of your personal or professional life? Are you after a better job, a better income, a better lifestyle or becoming a better co-worker maybe? What you wish to become better at is entirely up to you.

The cost of stagnating and ceasing to become better could mean at its worst, the end of your job, a relationship, your marriage, your career or business. Many businesses fail because they failed to market themselves better and didn’t connect with the buyers in the marketplace.

If you’re an individual wanting to be better, assess your skills, experience and what you’ll need in the future vs. what you have now. Starting sooner than later is good advice.

How would you like to be better?

Behavioural Change Brought On With Unemployment


I feel a lot of empathy for you if you’re unemployed and really motivated to find work. Having had times in my life when I’ve been out of work I know personally the ups and downs of job searching with little success until that moment of euphoria comes when you hear the words, “We’re offering you a position”.

The interesting thing about being unemployed is that it’s both the lack of employment and the lack of income that while related, force us to make changes in behaviour; to do things differently than we’ve done. It’s these changes in behaviour that elevate our stress levels. Understanding this can and does help immensely.

For starters, very few people actually look for employment when they are employed. If you are the exception, I’ll still bet you don’t go about looking for another job with the same level of intensity that you would were you entirely out of work. After all, your motivation for wanting a different job than the one you have at the moment is more for personal satisfaction or happiness, wanting to accelerate your career or to build on your current income. The work you do in your current job provides some level of income however, and so if you feel tired when you can finally turn to looking for work, you feel no hesitation to put off seriously looking for another day without guilt. There is much less urgency.

When you’re out of work completely, things change out of necessity. Suddenly you find yourself having no choice but to engage skills that might be rusty or completely foreign to you. Writing cover letters, thank you notes, lining up references, networking for leads, composing resumes, marketing yourself. You may not have had to do these things for a while and you might not find these things pleasant, so you haven’t invested any real-time in keeping up with latest trends in job searching or what employers want.

Secondly there’s the change in income or rather your change in behaviour that has to happen when your income changes. You can either keep spending like you’ve been used to and you’ll increase your personal debt, or you have to cut back and save where you can. Saving money and spending only what you have to is a change in behaviour that can add to your stress. Maybe you drop the social dinners out on Friday nights, start clipping coupons, drop the 3 coffees a day at your local café and only use the car when it’s necessary to save on fuel.

These two changes regarding your spending and having to engage in job search activities are both necessary and both things you’d typically like to avoid having to do. Here then is the reason for the stress; unwanted but necessary activity you begin to engage in.

While I acknowledge that we are unique in many ways, it is also fair to say that in many ways, most of us share similar feelings when out of work. We might feel embarrassment, shame, a lack of pride etc. and want to keep our unemployed status from friends and extended family. If we could only get a new job in a week or so we could then tell people that we’ve changed jobs. We do this of course because we want to save face, protect our ego, avoid worrying over what others might think of us and wanting to keep our relationships as they are. We worry they might re-evaluate us, think poorer of us, maybe even disassociate themselves from us. Ironic then that while worrying about possibly being disassociated with us many unemployed isolate themselves from social contact.

But I get it. When you’re unexpectedly out of work, you have really two options; get job searching immediately with intensity or give yourself a reasonable period in the form of a mental health break. This time might be good for grieving the loss of your job, venting the anger and bitterness until you can focus better on looking forward not back. You don’t want a trigger of some sort to suddenly have you spewing out venom towards a previous employer in a job interview after all.

When you’re ready to focus on looking for a new role, ask yourself as objectively as you can if you have the necessary skills to job search successfully. You might be good in your field of work, but are you as highly skilled as you need to be in marketing yourself? How are your interview skills ? Are you in uncharted waters or have you kept your résumé up-to-date?

I understand that job searching ranks pretty low on most people’s list of enjoyable activities. It’s understandable then that if you too don’t love job searching, you’ve done little to invest any time or money in honing your skills in this area. Suddenly of course, you hope the skills you do have will see you through.

You’re in a period of transition and you’ll feel a range of emotions. You’ll get frustrated, maybe even educated on how things have changed since you last looked for a job. You’ll feel demoralized perhaps and hopefully encouraged at times too. It’s the broad swings of emotions, raw and real that can catch you unprepared. These are normal when you are forced to deal with change out of necessity.

 

 

 

Want A Better Life?


Last night while talking with my wife, she shared a comment that someone she knows often makes. The fellow said, “I’ve had a lot happen in my life.” This, apparently is what he says as a way of both explaining why his life isn’t that good and why it won’t get better either. Like people all over the world, this fellow has had his share of challenges, but it’s like he wears his as a badge of honour not choosing to actually make some changes and do things in the here and now that will alter his future for the better.

It struck me then as it does now, that it might be useful to talk about how to go about improving the future; your future. After all, it’s a safe bet you’d like yours to get better whether your past and present have been a series of disasters or quite good. There are some, many I suppose who actually like chaos and disappointment but let’s look to focus on making life a better one in the future for you.

So here’s some ideas to get you started. Share these with anyone you feel might benefit from reading them with my thanks.

  1. Change has to happen. If you want a different future than your past or present change must occur so see making changes as a good thing. This will take some getting use to and it may be uncomfortable at times when you do things differently. However, expecting a better future when you keep doing what you’ve always done hasn’t worked before and it won’t work now. Welcome changes.
  2. Make better decisions. Those changes I spoke of in point 1 can only happen if you make different decisions than you’ve typically made. The key is not only to make different decisions but better decisions. Again, these better decisions won’t always be easy or comfortable but you want a better life right?
  3. Take responsibility. This is your life, and it’s made up of your decisions in the past, the present and the future. Stop blaming your parents, family and friends, former bosses and co-workers for what life has ‘done’ to you. Stop giving them power over you and admit this is your life to live and yours to make. That’s empowering and with that power comes responsibility and accountability.
  4. Get help. If you had the necessary skills to make better decisions, it’s highly likely that you would have done so right? Yet, here you are wanting things better than they are which indicates you need some guidance and advice when it comes to both making those choices and support on the follow through.
  5. Move on. The thing about the past is that it is…well…the past. You can’t go back there, you can’t live there. Move on. Try walking forward down a sidewalk with your head facing backwards and you’ll run into a lot of obstacles. Turn your eyes forward and you can avoid those collisions. Look forward in life and move on.
  6. Learn and not re-live. Making the same mistakes over and over and re-living the errors of your ways isn’t productive. When things go wrong – and they will – learn what you can from the experience with the goal of making better decisions in the future when you find yourself in similar situations.
  7. Eliminate temptations. You might have good intentions but fall to temptations if you don’t remove yourself from what’s caused you problems up to now. So it could mean dropping friends who are bad influences, moving from a bad neighbourhood, clearing the house of the alcohol or the chocolate and fatty foods. You have to want your end goal more than your temporary fix.
  8. Set Goals. Know what you want in this better future you imagine. Picture that job, the ideal partner, a better apartment or condo, a clear complexion, a new set of teeth, no criminal record. Whatever it is, set a goal; maybe several that are meaningful to you personally.
  9. Develop plans. Goals don’t turn into reality without some planning. Again, get some help from someone you trust. Start with one of your long-term goals and come up with a plan that will eventually cut the things getting in your way of having this better future. Big problems will take time and a lot of effort. Small problems are easier addressed. Both big and small need attention.
  10. Commit to yourself. You’re going to have setbacks, make some spur of the moment decisions you regret but don’t pack in the, “I want a better future”, plan. When you have a setback, re-commit to yourself what you’re working towards and focus on what you’ve accomplished so far.
  11. Forgive. A big one. Don’t carry hate, anger and bitterness around with you because it’s not attractive, certainly doesn’t help you and always hinders you. Let it go and forgive those who harmed you, set you back, let you down and disappointed you. This is your life not theirs; you’re forgiving them because YOU’VE moved on.

Look it’s not going to be easy and few things in life that are worth having are. In fact, ‘easy’ hasn’t been your past life has it? Nor your current life? So, ‘easy’ has nothing to do with it. Yep, you’re going to have to work for what you want and all that’s going to do is make you proud of yourself when you get it. It’s your call.

A Better Frame Of Mind


Whether you’re out of work and looking for a job; feel trapped in your current one and are looking at a transfer or promotion, or yes even burnt out and counting the days to retirement, do a self-check on your state of mind.

You see how you feel is no doubt being picked up by those around you, those you meet, and those you work with now. How do you want to be perceived and viewed and most importantly is the way you want to be viewed by others close to how you feel?

It is a good practice to do a self-check from time-to-time no matter how you feel. For example, when you’re working doing your job, try to keep the same expression on your face and get to a mirror. Without relaxing any facial muscles, smiling or changing in any way, look at your face reflecting back at you. What do you see? Are there furrowed brows, crease lines on your forehead, droopy eyelids or a frown? What does you face communicate to you as you look at yourself.

As you stand there, change a little at a time. Add a smile, relax your jawbones or stop clenching your teeth. Breathe out and in deeply a few times and then re-examine the face in the mirror. Does it now seem different to you and if so in what way? If it does, why does your, “I’m in the middle of work” face look different from your, “I am consciously relaxing” face?

Most importantly, does your face communicate openness and do you seem approachable? Or does your face send the message that everyone should steer clear of you? If you’re trying to position yourself for that promotion or transfer, it might help your cause to look positive, engaged, pleasant and approachable. Remember that positive people generally like surrounding themselves with others who are positive. If you go around looking hostile, burnt out or miserable most of the time, you just might attract others who look like you do; misery does like company. The danger here is that once surrounded by others who are negative, you might find yourself much more miserable and having a dour outlook on things you once felt positive about.

Reminding yourself that you, as a member of the organization which employees you have a role to play in keeping the culture and atmosphere a positive one is critical. Too many times I’ve listened to unhappy employees blame Management for the rotten atmosphere they say they work in. We all have a part to play in making our workplaces an enjoyable place to work, and while it can be the case that some others just seem to look for reasons to be negative, you need not be one of them.

One thing you can do with respect to your self-check is compare how you feel about your job on a typical work day with your time away from work. Do you feel anxious the day before you return to work or do you look forward to going into your job? While you don’t have to love the work you do with giddy infatuation, you should certainly enjoy the job and being around most of those you work with as you’re going to be spending a significant amount of time working surrounded by these people. If you’re not happy most of the time, if you don’t feel inspired or feel that your work is meaningful, why are you still dragging yourself in? Look around, life is too short to spend it in misery. Start planning your departure from this line of work or employer, and then be gracious when you leave for something better.

Now if you’re out of work, you’ve got to work hard at projecting your demeanor; coming across as someone who will have a positive influence in a new employer’s workspace. If you are brooding, look frustrated, look far too serious and weighed down with personal issues, it’s unlikely you’re coming across as attractive to those who might be in a position to hire you.

Of course when you’re unemployed and need to work you are under stress. The anxiety of mounting financial liabilities and any shame or embarrassment you might be experiencing by being unemployed can be a burden for sure. Add in some other stressors in your personal life and it gets harder to constantly project that rosy exterior that says, “Life is good and I’m glad to be a part of it!”

Yes I get that. You need to understand or perhaps be reminded that your issues are exactly that – your issues. Potential employers don’t really concern themselves with resolving your issues because they have no investment in you until you join their ranks. To join their ranks, you and I both know you have to come across as qualified, experienced and a personal good fit; meaning you have to be attractive in some way.

So, mind what you think and how what you think is being communicated non-verbally through your facial expressions and your body language. Move with confidence, smile more – even if in the early days you find yourself having to force this trial period. Like most habits one tries to change, alter or adapt to, things become more matter of fact and routine the more you do them.

And you’re never fully dressed without a smile!