A Newborn And The Helping Hands


On Thursday March 29th, I became a Grandfather. That’s Grandfather with a capital, ‘G’ whether it’s grammatically correct or not. It’s my latest job title, though I’ve decided my LinkedIn profile will not be updated to show this new role just as I’ve neglected to add Spouse or Father. Still, these are my 3 most significant job titles I’ve ever held.

He’s a beautiful boy and healthy too. The day I met him with my wife and in the ensuing few days at the hospital, I started thinking about all the various people who were connected professionally with this little guy and his parents. Yes I was thinking about the occupations connected with giving him a good start in the world; and of course, he’s but a single baby. Extrapolate the numbers that follow over thousands upon thousands of births worldwide and you’ve got a whole host of people employed!

There’s the nursing team which is so much more than the single Nurse who I happened to see. He was after all in the hospital 4 days, and so exactly how many came and went I’ve no idea, but let’s conservatively say he had 5. If I took the time to ask, I’d likely find that these Nurses were slightly different in their roles too. I observed there were cleaning staff there too, who ensured vacated rooms next to my daughter and son-in-laws were disinfected, bed made anew and ready for the next expectant mom.

All the furniture in that room, including the bed, table and two chairs, the technical equipment, buzzers, lighting, floor tiles, drywall, plaster, paint, toilet, shower, plumbing, electrical wiring – these don’t appear by magic. There are people we never see and seldom think to thank who make all these things.

There’s the medical team expanding beyond the Nurses I saw. Doctors of course, Lab Technicians, people who take and test blood samples as well as others who read and relay results. In this birth, there was the Midwife too, and she played a role both before, during and post-delivery – visiting the mom and baby in their home 3x too.

Given that we spent some time at that hospital, I wandered the halls and found to my surprise that the main floor might be mistaken for a shopping mall. There was a Tim Horton’s, Subway, Fresshi, plus 4 or 5 other eating places I can’t recall. There was a florist, a gift shop, an information centre, security and all these stores were buzzing with activity requiring multiple employees.

Now my daughter and son-in-law have landed themselves in a caring neighbourhood. One day I sat holding my grandson and noticed someone walking up to their front door. There was no knock, and then I saw the person turn around and walk away. Turns out a neighbour dropped off a brown bag of groceries including a bottle of wine and a speciality bread plus some other goodies. So there are merchants benefitting from these extra purchases. Included was a card of congratulations, so again, another merchant benefitted. Somebody produced that card, wrote the message inside and made the artwork on front. Somebody made the glass bottle for the wine, another person grew the grapes etc.

Now me? I was sent out to buy formula which hadn’t been planned on needing. Good luck finding an open store on Easter Sunday that carried the specific brand, size and type requested. Three stores later I came home with the right stuff. The next day I returned it as it was a bigger size than asked for, and again off to yet another store to get the right product. Sigh… Still, more people making and selling products.

Coming in at 11 pounds, the ‘little’ guy was too big for many of the clothes and receiving blankets at the ready. So off my wife and I went yet again to buy bigger outfits and blankets. “And say dad while you’re out, would you mind doing the grocery shopping? There’s a list on the table of stuff we’d like and some extra items to buy if on sale. Thanks. We really appreciate it.” Ah, nice to be useful and of help, and more people connected with this birth from the clothes manufacturers, Farmers, Grocers, Cashiers, Stockers, Truck Drivers to deliver the goods, Border Agents to screen them entering Ontario.

There’s an endless list it seems. After all, who made the crib, car seat, bassinet, mattress, blankets, toys, books, stuffed animals, recliner, dresser, bureau etc. that make up the baby’s room? There’s the monitor – you get the idea.

So far the little guy is what, 8 days old? He’s already helped keep an army of people employed and will continue to do so as he grows, goes to daycare, school, joins groups and perhaps the band, sports teams, a choir, who knows?

Indulge me here, I’m a proud Father and proud Grandfather. It’s been a rough go for my daughter and my son-in-law. Lots of sleepless nights getting up for feedings and dealing with this major surgery. They’ll get through it though I’m sure. We all figure it out don’t we?

Let me close with a big thank you to all involved not just in helping make entering this world safer and easier for my grandson, but for all the little ones born elsewhere. Oh and the Butcher that gave my daughter an extra slice of meat when she came in and was obviously expecting, thanks to you too!

Advertisements

Who Doesn’t Like Being Appreciated?


“I really enjoy working with you. Thanks for that.”

“You’re doing a great job; well done.”

“Thanks for your help. I appreciate your support.”

If you’re not saying these things, or comments similar to them to those around you, may I suggest you consider doing so. After all, who doesn’t like hearing a few words of appreciation for the things they do? Personally, I can’t think of a single person.

Showing gratitude for others; the work they do or just their presence is something you probably don’t want to take for granted. You know those sayings about not appreciating something until it’s taken away from you? Well, there’s a good reason people say those things, because eventually, you might find you miss that person more than you’d have guessed.

I’ll let you in on something I’ve come to realize. Words of thanks and appreciation are welcomed at any time, but when they have the most impact is when they come when least expected. Sure a person is likely to hear words of thanks and appreciation when they’ve won some award or reached some big milestone, but at those times, it seems everyone is in congratulatory mode. So, add your voice at these times, but all I’m saying is your words come at a time when many join them.

Ah, but it’s in those everyday moments when a person is busy doing the regular stuff that comes with no fanfare and no particular achievement that a sincere expression of appreciation for someone may catch them off guard and have a bigger impact. And while your words of appreciation should be intended to make someone else feel good about themselves, noting the good works of others and expressing thanks can put some goodwill in their minds about you too. Getting a reputation for being appreciative of others first and secondly for the work they do is a good thing.

Often your appreciation can be for small things that make your own day better, easier or more enjoyable. So you might thank a your clerical support for anticipating supply shortages and always taking steps to reorder things so you never run out. You see while you take for granted that they’ll always be staples and paperclips to be had, they don’t just magically appear. That person who stays on top of these things so you and your teammates always have them when you need them might appreciate the fact that you actually took a moment to recognize their diligence.

There’s a lot of these little things too; it just requires us to look around for such things and then ask ourselves who the people are that do all these little things that improve our working conditions. Maybe your workplace is a little brighter because of the person who heads your social committee, or the person who regularly fills the photocopiers and ink cartridges on the colour printers.

Maybe you can express appreciation to the Receptionist who does his or her best to diffuse the anger or frustration of clients on a regular basis before they meet you. After all, they are the first point-of-contact and take the brunt often for things they have little or no control over. If they weren’t there or didn’t diffuse things well, your job might be a little less enjoyable.

Could be too that you’re in a position of authority and power. While yearly appraisals are one way to let someone know how much they are appreciated for the work they do, it can be powerfully effective to stop by unexpected, sit down for a 4 or 5 minute personal chat and just let someone know how much you appreciate their overall work ethic, their reliability, how they encouraged a co-worker going through something recently, or just the positivity they bring daily.

Books, movies and songs are full of instances where someone regrets not having said words of appreciation and thanks. Then what happens is someone dies, moves away, dates or marries somebody else – well, you get the picture; opportunities missed. Be it, “I love you”, “Thanks for everything you do”, or a thank you for something specific, you don’t want to be the person lamenting, “I never got to tell him/her how much I appreciated them.” Well sure you did, you just didn’t.

Now it might not come naturally to you to say words of appreciation. While some of us can’t understand why it’s so difficult, believe me, for some it just is. I tell you though, if you’re in a place where you should be regularly appreciating the work of subordinates and you don’t, I sure hope you aren’t surprised if over time those same people lose some of their momentum. Good people do good works generally because it’s ingrained in them to act in such ways. However, everybody without exception likes to hear that their good work is noted and appreciated.

I would be remiss if I didn’t thank you my readers. While I write to inform and help support people looking for employment, finding the right career etc., I can tell you the comments I get from time-to-time and the ‘likes’ I get are greatly appreciated. Sure we might not always agree, but like anyone else, I am grateful for those who write a few words of thanks, for they are treasured.

Try a few words of thanks today for the good works of others.

 

 

A Simple Act Of Gratitude


Yesterday I was in the middle of facilitating a résumé workshop when I heard the Receptionist over the intercom say, “Kelly Mitchell if you’re in the building would you contact Reception.” Fortunately for me, I was in view of a co-worker who, seeing me look at him and throw up my hands in a helpless gesture, picked up his phone and told them I was not available. I continued on.

It was only a few moments later that I saw standing off to my left the smiling face of a man I’d worked with a couple of month’s back. He’d been one of 12 people who’d accepted an invitation to work with me on an intensive basis over 10 days in the hopes of landing interviews that would lead to employment. He’d been successful too; getting and accepting an invitation to work despite a couple of employment barriers that had previously turned off employers from giving him the chance.

So there he was, a respectable 10 feet outside the area I was in, grinning like a little child, intent on seeing me. There I was too, obviously in the middle of a presentation and fully aware that he wasn’t going without a brief word. Hmm…

Well, I acknowledged him by first apologizing to the group and waved hello, telling him I was just in the middle of a presentation. To me he said, “I know, I just stopped by to thank you again for your help.” “Things are going well then?” I asked. At this point he said that things were going great and that the resume and job search tips had paid off. It was at this point that I realized there was a real win-win-win situation here to take advantage of.

Yes, you guessed it. I waved him in for a moment and now in full view of the people in the workshop, I asked him to repeat what he’d just said. Well it was a real endorsement of my skills and the information I was sharing with the participants that I couldn’t have planned any better had I tried. With his grin and kind words, he told us assembled that not only was the job going well, he had since accepting that first job, a total of 6 companies contact him for job interviews, and he was very close to getting an extremely good job; one that he’d been hoping for as a long-term goal I’d previously known of. “The résumé works! I change it for the jobs I’m going for and it’s really made a difference.” Then with a handshake and some last good wishes, he was gone.

If you believe I’m sharing this with you for the purpose of saying how great I am, you’re missing the point; completely and utterly. His generous act of gratitude and thanks says more of him than it does for me. That same information you see that I shared with him, I’d shared with others, and continue to share. I am so happy for him but also so proud of him, for not only his success but in how he’s going about things now. Dropping in for the sole purpose of expressing his gratitude, feeling that he wanted to say thanks in person and knowing the impact it would have on me.

Of course, I brought him in largely to show to the group that the ideas I was sharing really do work. I mean, here before them was a bona-fide success story that they could replicate for themselves if they applied the same ideas and concepts in their own situations. Oh and believe me, the room lit up, the energy shot up in the room and everyone was smiling. When I said after he left that I hoped they didn’t mind the interruption, that it was so good to see him so happy, they simultaneously and to a person indicated it was more than okay.

In attendance I also had a co-worker who was sitting in to improve her own confidence helping people with their resumes. A long-time Employment Consultant, she wanted to both see and hear my presentation and from there use the same resources I made to help others. So you can imagine how wonderful it was for me to have this unexpected visit and expression of both gratitude and success in front of her.

So I felt great, the participants and my co-worker had proof before them the ideas work, and the gentleman himself left feeling good in having accomplished what he wanted to do; see me and extend a heartfelt thank you.

No matter how hard we work, how many successes we have, how many people we see, we all need those moments when others acknowledge what we do and express their appreciation. His act of kindness and the impact on me will last some time.

I urge you to do likewise when the opportunities present themselves. Genuine gratitude is always welcomed and could come exactly when needed most for some people. We all like to think we make a difference in this field of social work, that we’re having a real positive impact on the lives of others. Sincere acts of gratitude like I’ve described here reinforce that belief and give us encouragement to do more, give more and strive for more. He couldn’t have given me a more precious gift than his thanks.

Appreciating Co-Workers


May the 16th isn’t, “Co-worker Appreciation Day”. Come to think of it I don’t know that there is such a day, although if there is I’m confident someone will point it out to me. Good thing actually in my opinion; I mean do we really need a day to remind us to appreciate the good in those we work alongside throughout the year?

Maybe the answer to that question is yes. I mean we have a day for Administrative Professionals called Secretaries’ day in some jurisdictions. That’s often when the various Supervisors in organizations get the Administrative team members out for lunch in our organization and an email goes out reminding us all to show some gratitude for the support we receive.

Seems to me that real gratitude should come from people without reminding or prompting, and it should come throughout the year not just on a specific day on a calendar. However, like Mother’s Day and Father’s Day, it’s a day of celebration and I’m certainly not going to suggest we abolish any of these. Some people do need a reminder to say thanks, whether it’s for a parent or those in the workplace.

I wonder though if we do enough of a good job thanking those we work with for being the people they are; for making our own workplaces more enjoyable places to work. Our co-workers do make our places of employment more enjoyable don’t they? If you can’t think of anyone where you work who deserves a word of thanks, could be its high time you moved on. Good co-workers are first and foremost good people and good people are a treasure to surround yourself by.

It’s these people who ask how your day is going, who mean it when they say you seem different from your normal self and ask if there’s anything wrong or something they can do. These are the ones that celebrate your birthday, tell you to go easy on the days you’re not at your best, and cover for you as best they can when you’re away. If you’re lucky, you come back after vacations to find less work on your plate than you might have otherwise accumulated.

Your co-workers are the ones who support you and compliment you on the quality of work you do. Count yourself fortunate if you share your personal workspace with someone who you see as integral to influencing the kind of worker you’ve become. They might mentor you officially or not, but the way they go about their business surely rubs off on you to a lesser or greater degree. When it’s them on their holiday, doesn’t your work area miss them? Isn’t there a big part of you that truly hopes that they are really enjoying their time no matter what it is they are doing? You know how much they put in when at work and so you wish them sunshine, good weather, lots of reasons to smile and laugh. Most of all you hope they come back feeling relaxed, rejuvenated and you’re one of the first to ask how they enjoyed the time off.

If you haven’t really given much thought to the one who shares your space, just imagine walking in and learning they or you will be relocating to another part of the building. Even if you enjoy change and the idea of working in close proximity with someone new is appealing, hopefully part of you acknowledges the good times you’ve shared together and is grateful for those moments.

In my case, I’ve shared my two-person office with the same person for 10 years now. Wow! 10 years! I’m very appreciative of him and know the positive impact we have on each other’s performance. Even when we swing our chairs around and talk of our families, sports news, plans for the weekend or vacation plans, it’s all productive time. It might not seem productive of course to others, but building and nurturing a relationship with someone you spend this much time with has to improve your working relationship tremendously.

The time will eventually come when one or both of us moves on, either to another place in the office we work at or to another site completely. While the change will be good and the new office mate welcomed, the relationship we have together will never be truly replicated. I’m grateful in the here and now and I know he is too; and that’s significant to note.

The others I work with, be they on my team, at reception, my Supervisor, those on other teams of course are all important too. If I were building my, ‘dream team’, I’d count many of these people among those I want on board. Of course it’s not that every single person has to be a, ‘best buddy’ or a close working associate. I imagine I’m not on every single co-worker’s list if they assembled their dream team either. That would be unreasonable to expect. However, what is important is that each person get their due of credit for what they do contribute.

Consider thanking those you work with not just for a day but each day. What might you point out that you appreciate in your co-workers. Could be the word of thanks you pass on is just what they needed to hear. These people you work alongside make your workplace what it is.

A Nod Of Thanks To The Invisible Ones


Jobs; there are good ones and bad ones. Then again, what I think is a good job might be one you’d rather not do or absolutely run away from. You have no doubt jobs and occupations you believe to be menial or stimulating, worthwhile or nothing but a waste of your time, excellent all the way to terrible.

Thankfully, there’s enough diversity in the world to go around. There are people who will not only do the jobs you and I might find disagreeable, but they’ll do it with enthusiasm, put in the required investment of energy and commitment to be successful at. These don’t have to be dangerous, dirty, low-paying positions to qualify. In fact many jobs you and I might find unsuited to our particular tastes are good paying and prestigious. Some might not come with fancy titles or be high on the most desired jobs list but we’re still extremely grateful that there are people who do them.

As you go about your day today, how many ‘invisible’ people do you see working? These are the people you benefit from as they go about doing their jobs either directly or indirectly. Take the road crew involved in repairing potholes, widening a road or building a bridge overpass. As your vehicle slows down and eventually stops in front of the Flag Person who stops traffic to let a dump truck turn onto the road in front of you, it’s typical that we think, “Oh great! If I could just have been the last car let through ahead of this truck, not the first car stopped and now behind it!”

But that crew working on the roads makes our drive so much better in the long-run. The Dump Truck Drivers, Flag Person, Coffee Truck guy, Surveyor’s Architects, General Labourers, Pavers etc. they all have their jobs to do. They’re out there in the inclement weather,  sometimes working 24/7 do get work done with the least inconvenience to the throngs of daytime motorists. But do we typically roll down the window of the car and say thanks or give them the thumbs up as we pass? Not likely.

What of the Crossing Guard who holds us up so our kids can get to and from school safely? Who’s the women and men who designed, built and installed our traffic lights, laid our sidewalks, built and service the cars and trucks we drive? We rely on these people to do top-notch work on a daily basis but rarely give them much thought until that moment when our vehicles have a problem, the lights malfunction, the sidewalks crack. Then they are foremost in our minds and we appreciate their expertise in what they do – jobs which we have little to zero interest in doing ourselves.

There’s the teachers who instruct and train our children, role-modelling the love for learning we hope our kids embrace. While we appreciate for the most part the role these people play in our societies and generally elevate the stature of the people in these instructing roles, not everybody would comfortably and confidently want to stand in front of 30 children and be responsible for their education.

Many more people we rely on each day don’t work in the kinds of jobs we typically place a lot of value in. Take the people who brew and serve your morning beverage at a drive-thru. Minimum wage earners, all expected to smile and be friendly with each customer, doing repetitive work for 6 or 7 hours at a time. How many coffee’s and teas do they pour in an hour, a shift, a week, a year? Too many to bear thinking of no doubt. We appreciate that steaming cup of ‘get up and start your day’ but you might not be enamoured with doing their job on a long-term basis; you might need more stimulation.

There’s the people who build our homes, erect the light standards we see by, build the tunnels for the trains we ride, drive the buses we take, print the materials we read – and yes create the tablets, laptops and phones we’ve come to rely on so much. Those jobs might not be high on our list of desired jobs, but we all benefit from the work of those people in them.

So first here’s a nod to them – to you – if you’re in a job where you don’t get a lot of praise or thanks from end-users. You might not get the customers standing in front of you watching how you go about your business and complimenting your good work but it’s appreciated.

Whether you’re an employee in a variety store, a Salesperson in a retail operation, or the people who collect, clean and stack those food trays in food courts of large malls, I thank you for doing what you do each day.

What one person finds menial or hard work is meaningful and a joy to do for someone else. So maybe that could be your goal today – our goal today. You know, thank two people who are seemingly invisible but vital to making the day run smoothly. A quick nod of thanks, a raised cup in salute, a friendly smile or a mouthed, “Thanks”.

What if it started with you? We might make someone feel a little prouder; a little more appreciated. So there’s your challenge. Oh and here’s to YOU for all you do!

 

 

 

Your Own Northern Star


In our night sky there is a star which sits almost directly above the north pole on the Earth’s axis. From our vantage point it seems to be a fixed object around which all the other stars rotate; making it an excellent stationary point from which to navigate and chart one’s place and / or progress. Given that it’s above the north pole, it has been given the name, Polaris; the North Star.

In days of old, many sailors once out in waters beyond the sight of land would use the stars in the night sky to stay the course as they’d navigate their way to distant lands. By day when the stars were not visible, these same people would track their progress using the path of the sun and pray for a cloudless night by which they could assure themselves they were on course and hadn’t wavered too much during the day.

So ironically, they used this one star in the night sky so very far away to keep grounded. The same by the way is true for travellers who were lost inland. When there was no GPS, no radio’s, cell phone or compasses, those lost in the night would hope for evenings full of stars from which they could get their bearings and stay the course as they made their way in lands where it was too hot to travel by day. Again, the North Star was their fixed point from which to gain their bearings.

Let me ask you then if you have a North Star of your very own. Do you have someone in your life who is always there for you? Someone you can rely on time after time to be there for you when you’re feeling lost and need reassurance? Maybe like Polaris they seem distant but when you look for them they can always be trusted to be steadfast right where you’d expect them to be and that stability is comforting to you and from that you draw self-confidence and can then go on your way.

It’s pretty easy in 2017 to find ourselves caught up in the hectic day-to-day. Whether it’s the pursuit of money, prestige, a job title, a house, cottage or yes even a far off destination like those explorers of old, we can get so focused on ‘getting’ things that we might lose ourselves in the process. This is why every so often something happens that gives us pause to think and we find ourselves re-evaluating our priorities. “Is this really what I want? When did I lose my way and become so fixated on making such-and-such my priority? What did I give up or move down my list of priorities by giving primary importance to whatever it is?”

It’s often this one person we see as our sounding board, our voice of reason, our mentor or advisor that helps us put things in perspective. Be it just listening, an afternoon or evenings conversation with them, maybe even just bringing them to mind in some cases; we somehow feel things just make sense when they’re near at hand or near in mind. In short, you’ve got your own Polaris, your own Northern Star.

Sometimes these people are the go-to people we think of first in our moments of need or crisis. When things are bleak, we’re confused or possibly we have a big decision to make, we seek out that one person who can listen to what’s troubling us, rearrange everything we tell them and they give it back to us in a way that just makes sense. Somehow, they make things clearer and without telling us what to do, they just make our decision easier; even when that decision means we’re in for a lot of work and struggle, the decision itself is easier to make.

Stars are by their very place in the universe, always up. Wherever you are on the Earth, you have to look up to see them. You might look down and see them reflected in still waters, but that’s not the stars themselves but rather their reflection. No, to see the stars and find the North Star, you have to look up to the night sky.

The person you see as your own Polaris is probably much the same; you look up to them. Don’t confuse this with meaning they can’t falter now and then, after all you can go a few days with cloudy nights when the stars aren’t visible, or there’s enough passing atmospheric cover that the stars peek out and then disappear. But you and I both know that North Star is always there.  While shooting stars sometimes briefly light the skies and disappear forever in a fiery end, the North Star has always been there.

I wonder if you’ve ever told this person you equate as your personal North Star just how much they mean to you? Is it enough that they should just ‘know’ their value to you? Would it be awkward for you to express your appreciation for them? It’s not hard to imagine however that telling them either verbally or in the written word would be welcomed and appreciated. What does having them in your life do for you? How are you better for knowing them? How much does it mean to have them to go to in your darkest moments for some clarity?

Sounds to me like a wonderful thing to share with your own North Star.

 

Recognition At Work


Recognition; having your peers, Supervisor and/or end users acknowledge your effort, good work habits, results achieved and attitude. In short, are you getting enough?

In some workplaces, employees report only getting positive recognition at their yearly performance appraisals. That means they go 364 days between hearing words of appreciation and having what they do on behalf of an organization recognized. I don’t know about you but that kind of working environment is one I’d rather not work with. No, I want to work in a climate where I hear words of encouragement and gratitude on a regular basis. Tell me I’m appreciated and that the work I’m doing is of a consistent high quality and I’m far more likely to invest myself in what I do and strive to do even better. Ah but that’s just me.

Now to be clear, I’m not advocating that employers have recognition ceremonies and awards dinners on a weekly basis where everyone is the employee of the month. That would get expensive, lose it’s meaning rather quickly and certainly would come across as less than authentic. Nonetheless, good employers; the best of the best mind – find ways to recognize the good works of their people on a regular basis. The interesting thing is that it need not involve what most people would assume would be the number one reward; money.

Suppose you were working away in your job today and one of your colleagues sticks their head in the door and says, “Hey you got a sec? I just wanted to thank you for your help yesterday. I really mean it, that was very kind of you.” Or your boss comes down to the area you’re working away in and in front of your co-workers casually remarks, “Thought I’d let you know that the idea you brought forward a couple of weeks ago is being strongly considered as a pilot project. Keep up the good work.”

Now neither of the above has added a single cent to your financial wealth. There’s no new certificate hanging on your wall, no champagne uncorked or free tickets to a sporting event in your mail slot. Yep, it didn’t cost anyone anything to pass on words of recognition except perhaps the effort it took to physically approach you and say thanks. Nonetheless, I’m guessing you’d feel a surge of gratefulness, your disposition would improve, you’d feel positive about yourself and most importantly you’d feel thankful for that recognition.

Further imagine that this kind of behaviour was duplicated with a fair degree of regularity. Perhaps it’s you acknowledging the good work of a colleague, that your boss high-fives one of your teammates on the assembly line for going another week without any quality issues or the Receptionist sends you a brief email telling you how highly one of the customers you just helped out thinks of you. Wouldn’t that be the kind of workplace where the overall mood of the employees was elevated? Think how positive the culture would be, where people felt those who worked there really cared about not just the end results but the people they worked alongside.

In reality, the kind of culture I’m describing does exist. It isn’t however exclusively up to Management with a capital, “M” to initiate it and officially sanction such behaviour. To achieve this kind of supportive workplace where people are recognized as well as the good works they do is a collective effort. Sure it could start with some organization-wide announcement and training. However, it could also start at any level in the organization with any single employee; it could even start with…dare I say it…you.

It’s true isn’t it? Sure it is. You could make the effort to watch out for people around you who work with a solid work ethic and comment on that. You could tell someone how much you admire their excellent attendance, let them know how you value their experience and helpful attitude etc. As long as it’s genuine and authentic, why couldn’t you make it a regular practice to verbalize what you recognize and admire in the people you work with 7 or more hours a day? Yes it certainly could start with you; and then, what if it started to spread?

Too often I think we expect such things to start as a Management initiative; top down. We figure that they make the most money and therefore they are the ones who should be recognizing our good work, our efforts, our positive outlook, our safety record or excellent results. Why can’t it work the other way round? I imagine your boss or another Supervisor you work alongside in your workplace would also feel good about themselves were you to pass on a word of recognition to them. “Hey boss, I really appreciated your flexibility when I needed to leave an hour earlier yesterday. I know it was short notice and it was one less thing to worry about when I had to get to the hospital and see my dad. That meant a lot to me.”

One constant in all organizations is the involvement of other people. Even if you work remotely from home, you’ve undoubtedly got others you interact with online or via the phone. A small word of recognition goes a long way.

Remember too the customer and end-user; a genuine, “Thanks so much for your business, it’s appreciated” goes a long way.