Do You See College/University As More Debt?


A problem familiar to many people has to do with taking on more financial debt in order to return to College or University. Has this got you or someone you know so stressed and anxious that they’ve made the decision to pass on further education and look for work with their existing experience and skills? If so, think again.

There are a number of reasons you might not be willing to take on extra debt. Perhaps you’ve already got a loan hanging over your head and the idea of taking on more is scary. After all, if your existing debt has you this stressed, you don’t even want to think about increasing it now do you? You might even have an existing student loan such as the Ontario Student Assistance Program (OSAP) here in Ontario where I live, and is it possible you’ve just been ignoring paying off what you already owe, not because you don’t want to pay it off but because you’ve no income to do so with?

This extra debt you’re closed to increasing is worrying because you didn’t complete the program at school that the first loans were for. There’s that nagging feeling that maybe you’d make the same mistake of taking on debt and not finishing a second time; what a waste of unfinished education and more money to owe hanging like a dark cloud everywhere you go.

I’m no fan of debt myself, so I get it. It’s stressful to think about.

I wonder though if, putting money aside for a paragraph or two, we could just focus on the education you might be wanting. You know, it could be that the reason you didn’t complete that other program is because it just wasn’t right for you in the first place. Maybe you weren’t ready for College or University at that time, needed to mature a bit or it wasn’t school at all but something else going on in your life at the time which made focusing on school and putting in the effort impossible. The consequence? You failed or were failing – maybe academic probation and you dropped everything…except of course the looming repayments.

Back in the present however, now you’ve grown. Maybe those, ‘things’ that kept you from succeeding are taken care of and behind you. Or, perhaps you’ve got a better idea of what it is that you’re passionate about and if you could only have the education needed to get going, you’re sure you’d flourish and succeed. That thought is pretty exciting; to know what turns you on and what you’d love to do!

It’s a shame that earlier failed experience and unpaid debt is keeping you from taking on more debt right?

First things first, let’s shift that viewpoint and stop looking at the education fees as debt. Debt is such a negative word. What you are in fact doing is making an investment in yourself. Consider the money needed to buy a house or a car – relatively big and important purchases. Neither of those two investments maintain their value over time with any guarantee – especially the car. Eventually both get replaced too. Education however, wakes up with you every morning and you carry it with you every day of your life. It shapes the way you think and how you experience the world. That investment is a lifelong investment in yourself.

I sense a second problem that has you reluctant to make such an investment; what if you’re wrong? Again. You know, what if you just think you’d like a certain program but then it turns out to be something you don’t? Hey, come on. Instead of assuming something you haven’t even started is going to be a huge mistake, imagine it turns out to be the best thing you’ve ever done for yourself and you do well in school precisely because you took something you really are interested in!

Some people will tell you that even after they finished school they ended up in some minimum wage, entry level job they could have got without having gone to College or University. There will always be these negative views, and they are basing those views on their own experience so you can’t blame them. On the other hand, there are many more people who will tell you that the degree they hold or the diploma they graduated with were needed to get hired doing what they do now and without it, they wouldn’t have been hired. They love their job, they are making use of that education and their income is considerably better than it would have been without it.

Suppose you owe $10,000. You’re thinking, “Yikes!” Okay, so you spend another $8,000. or even double your original amount – you now owe $20,000. Scary right? Of course. But now you have that diploma or degree in your hand and you’re pumped. You’re self-esteem is high, you’re proud of your accomplishment. The resume is stronger, you’re outlook better, and you compete stronger because for the first time, you’re really invested and qualified to get a job you’ll love. So you get a job making $23.00 an hour.

$23.00 p/hr x 7 hours per day x 5 days per week x 4.33 weeks in a month = $3,485.65 x 12 months = $41,827.8 a year. This is the formula you can use yourself to figure out what you’d make a year.

$23 an hour is just a number, but you can see that the $20,000 it total you’d ow can be paid back soon. That’s $41,827.8 a year. Multiply it just over 5 years and you’ll have earned $209,139.00!

Having your current $8,000 debt suddenly seems small when you think of your potential income. Bazinga!!!!!!!

 

About That Big Gap On Your Resume


One of the most common worries many come to me with is a lengthy gap on their resume. You might find my thoughts on this matter helpful whether you too are in this situation or like me, you’re in the business of providing help and support to those seeking employment. Let me just say here and now that I’d absolutely love to hear your own thoughts in the comments section; perhaps the advice you’d give yourself or what your personal experience has been – the good and the bad.

To begin then. When I first hear someone tell me they are worried about a lengthy gap on their resume I ask them why; not why there’s a gap but rather why they are worried about the gap. What I’m listening for are a couple of things. The first is hearing what they believe an employer’s possible objections are in order to hear if they accurately understand just what the gap implies. The second thing I’m listening for is actually the tone of their voice. It’s in the tone of the voice that I will detect anything and everything from utter despair and hopelessness through to defiance and bitterness. Most are somewhere in the middle actually;  does it SOUND like they really want to work and do they FEEL they need to overcome this barrier in order to get a job offer.  The tone is perhaps as important or in some case more so than what they say.

Now of course I want to also hear the truth when it comes to what they’ve been doing with their time during the gap, as it is often unexplained on their resumes. My direction to them is to tell me the blunt honest truth so that in that knowledge, I can determine the way to craft a few potential strategies in responding to the problem.

For a problem it is. Anything that undermines a person’s self-confidence and stands between themselves and their goal – in this case an employment offer at the conclusion of a successful interview – is a problem. One thing I’ve found over and over by the way is that when you hang on to your problems, you don’t often resolve them as quickly as when you share them with someone who has the knowledge and experience to provide you with options for reaching a resolution. Be selective with whom you share your problems of course, for telling anyone and everyone about your problems is seldom a good idea.

So, exactly how lengthy a period or gap are we talking about? For someone used to working their whole life, a 1 year gap can be their big worry. In the case of another, it could be 8 – 10 years. The length of time we’re talking about here is critical to know because there’s your perspective and the perspective of a potential employer, and they may not be the same shared view.

One positive thing about a gap in the present day is that it’s far less uncommon that in years past. Today more people transition from job to job, companies relocate, others downsize and reduce their workforce. More people find themselves as primary caregivers for aging parents because quite frankly medical advancements mean longer life spans than in years past. Sheer numbers alone play a factor too; with more people than ever working or looking for work, the odds of many of those people being out of work (after all there’s just so many jobs to go around) is up.Then there’s the people who were off due to physical or mental health issues.

One thing good to know is whether you’re unemployment was due to an issue which no longer exists. Caring for an aging parent that has passed away, or raising children who are now school age are two examples.

When I listen to a person tell me about the reason why they have this unemployment period, I always ask them what they DID do during that time, rather than what they didn’t do. Did they do any self-improvement activities such as volunteering, take a course of any kind, address some personal health issue such as losing weight, having a surgery, etc. All this information is what I’m after before I can offer up a few potential strategies on how to respond to the issue when it comes up in an interview.

My goal in responding to the person asking me for help is to provide them with three potential angles to choose from in addressing their gap. From these, they can best pick one that they feel most confident and comfortable with owning for themselves. It is remarkable to see first hand how having a good response can shift a person from dreading the question about their gap to hoping it actually comes up in the interview.

Once a strategy is selected, I’ll ask that person 3 questions which are:

  1.  Explain this gap on your resume.
  2.  What did you do between (date) and (date)?
  3.  I want to talk about this gap…

Yep, any version of the same issue asked 3 times. This gives you the chance to hear what the person actually says and gives them the chance to practice until they feel they own it and can confidently reply. With confidence, not only does the answer given satisfy the gap, the body language, facial expression and tone of voice come across as assertive.

If You Want Success In 2020…


When new year’s eve rolls around this year – and right now it’s so far off it’s likely not even remotely on your mind – you’ll be looking back at 2020 with either general regret or satisfaction. The difference between the two perspectives will come down to the decisions you made in this year; those decisions good and beneficial or poor and harmful to yourself.

So what’s going to guide you in your decision-making so that you make more good decisions than bad? Too many people base their decisions on what seems right at the time. What they want in the moment that would seem best. String together all these little decisions that felt right at the time and you end up having made all your decisions with very little thought to any long-term goal. As a result, the benefits to yourself are short-lived. For example, when you crave something that will satisfy your sweet tooth, you can eat a chocolate bar and enjoy it. However, when pull to eat it is gone, you may be left feeling guilty and disappointed in yourself because you were trying to avoid eating treats. What you decided on in the moment to feel good proved to be a poor decision and counter productive.

So how can you make better decisions this year; decisions which in the end you’ll feel really good about having made in 2020? The answer is to first establish what you’d like to achieve for yourself and second ensure that reaching that goal will bring you a measure of happiness and satisfaction. When you reach your goal, you will feel successful; that you’ve brought about this success by making good decisions which continuously moved you forward to the point you stand now – having reached that goal.

Now be careful and give yourself the best chance at success. If you say your goal is to have a job or lose weight, it likely won’t happen that you achieve your sense of fulfillment. Why? Well, those two goals – as positive as they sound – are too vague. What kind of job is going to make you feel you’ve achieved success? How many pounds would you like to lose to feel you’ve achieved success? A quantitative number is required to put some specific objective in your goal. When you say your goal is to lose 25 pounds or to have a full-time job and name the one you’re after, you increase you’re chances of success having something specific to work towards.

Now write it down and store it somewhere where you will notice it frequently as a constant reminder of your long-term objective. That’s great, but alone this isn’t enough. If this is all you do, you’ll feel guilt and poor self-esteem every time you see it as all it will be is a reminder of how you’re failing to move forward. This is why in January and February you might notice people stick up goals to lose weight on the fridge and pantries, but those signs / pictures come down in March because they’ve come to resent seeing these every time they reached for something they wanted to eat.

With a specific goal in mind though, you’re on the right path. Your next move is to make another good decision, and by good, I mean to make a decision that is in line with your long-term goal. It’s time to break down your long term goal into manageable things you can do – call them smaller goals if you will, or steps. For example, if losing 25 pounds is your year goal, maybe you decide to avoid buying treats when you’re out shopping. After all, if they aren’t in the house when you feel tempted, you can’t eat what you don’t have. So make a shopping list and stick to it, avoiding the candy or snack aisle intentionally to avoid temptation. Do it once and you feel good – a small victory. Do it a second and third time, you feel you’re making progress – and you are as you set a new pattern of behaviour.

And your goal to find full-time work? Get in a new routine. Dedicate a block of time – say a couple of hours a day – and do it in a dedicated space where you’ll be productive. Job searching from your lazy boy or the couch if you’d rather watch television is not setting yourself up for success. Maybe you head to the local library or an employment centre for two hours a day, three days a week. Maybe you just sit at the kitchen table. And perhaps you decide to actually do what you’ve only pondered for the last two years, actually reach out and speak to a professional; one in the job search business.

Plans are good at helping you stay on track so you move continuously towards your goal. Plans however require one other thing – actions. The best plans don’t mean a thing if they aren’t executed and put into action. And actions alone aren’t good if there’s no plan – that’s just a lot of energy and confusion.

So if you want to be successful and look back at 2020 with satisfaction, set yourself a realistic, attainable goal and make it specific. Develop a plan of action and set smaller goals which will all move you forward. You’ll feel good as you make small decisions and a series of small but good decisions sets you up for success.

Love Your Job But Feel Pressure To Advance?


There’s a lot of reasons why employees want promotions and to advance their career. Some want the prestige of the title that goes with a role, the increase in salary, some even crave the extra workload and responsibility involved while many cite the opportunity to influence and direct staff; “I really want to make a difference.”

We’ve come to a point in many organizations where if you don’t advance yourself within a few years, you’re cut loose; you’re not performing up to expectations. It’s true! There are organizations that promote from within and expect front-line staff to move up in seniority and stature, creating opportunities for new staff in entry level roles. The thinking is that employees are most effective when they started on the bottom and as they rise in the organization, they have the memories and experience of having been on the bottom, so they carry that knowledge first-hand as they advance.

So you might be feeling that in order to fit in, you’ve got to throw your name in the next job competition for a promotion – even when you’re perfectly happy in your current role. There’s advice out there to this effect too; “dress for the job you want, not the job you have.”

Hold on. Go back to that very first line in this blog. Did you even notice how I used the words, “promotions” and “advance”? I bet you just read along taking both these words to mean the same thing. In other words, to advance your career you need a promotion. That’s a widely held assumption and belief that’s just not true. Here’s my personally held belief: If you want to make the biggest impact in an organization; make a real and lasting imprint on how your customers/clients/ etc. experience interacting with your company, work on the front line.

Now many people will argue that if you stay on the front line in an entry-level role, you’re not ambitious and you’re going to stagnate. I like to tell those people that while they are entitled to their opinion, I don’t share it. I myself have been an Employment Counsellor now for 12 years in the organization, 4 more before that as a Caseworker and those positions are at the same level on our organizational flow chart. So that’s 16 years employment at the same level in the same organization.

Now while I’ll happily admit I’ve not got a promotion in our organization, I’ll also tell you I’ve never sought one. Have I advanced myself though? Absolutely! I’ve evolved and developed my skills; worked on various committees and contributed fresh ideas and been open to change that’s happened and continues to happen where I work.

My reputation for competence, dependability, program development, creativity and service excellence has enriched my work life and I’m a much more effective Employment Counsellor now than I was not just 12 years ago when I started, but I like to think better than any of the years before. I’m advancing my knowledge, working to improve my service delivery, overhaul workshops and create new ones, stretch myself by learning best practices and sharing my knowledge.

Believe me, when I feel I’m just putting in time and stagnating, I’ll be aggressively seeking to move on – within or beyond the organization. I’m much more concerned about floating along and not developing personally than my employer could ever be. I never want to be, ‘that guy’; the one that everyone knows should be put out to pasture, riding off into retirement or let go because I’m flatlining. You think I’m not advancing? Just try and keep pace with me. Oh and that’s not arrogance by the way – that’s personal confidence and drive; two qualities you want in your employees no matter where they are in the hierarchy.

So now to you. When you’ve got your own performance review coming up, you may feel some expectation to indicate your plan for career advancement – in other words a promotion. I can’t tell you what you should say or how you should feel about that. I’d hate to contribute to your release from a position if the company’s policy is you only work in a role so long and up you go or out you go!

What I will say to you is this though; you can be incredibly effective and impactful on the front-line where you interact first-hand with those you’re in business to serve and interact with. You are the face of the organization, the ambassador for how they perceive the company; you hold that organizations reputation in your hands as much as your own. If you excel in your role, show up every day (well most days – we’re human after all) energized and work with drive and passion, why would you risk giving up what so many are longing for in their own careers?

Moving up doesn’t bring any guarantee of increased happiness and fulfillment. In fact, many a happy and productive employee has moved up and found the new job isn’t all they hoped it would be. They were happier and better suited to work on the front line, but in some companies, there’s no going back. That is the ultimate sign of failure in some places. What a shame.

If you love your role on the front line, show up happy, work with passion and deliver service excellence, my goodness feel validated in your present job!

 

 

One Tip For Your Resume


When you’re crafting your resume and targeting it to a single, specific job posting, it is recommended that you include a profile statement. This much most people know. What you may not know is how beneficial it is to compose this when you’ve completed all other sections of the resume.

You see by the time you go back to writing the profile statement, you have a much stronger understanding of what the employer is in need of and a clearer idea of the applicant’s strengths, personal suitability, skills and experience. In other words, you’ll craft a more enticing profile statement and that alone will send the message to the reader that it’s in their own best interests to read on.

In the receding past, it was fashionable and appropriate to simple have an objective at the outset of your resume; located immediately below your contact information. Typically this was where applicants put a single line, communicating what they were after and sometimes even why. They often read some version of, “Seeking a full-time position as a ________ where I can use my ________ skills.”

The reason objective statements have fallen out of favour with employers is specifically because those kind of objective statements were solely about what the applicant wanted. Employers as we know, are not interested in knowing what you want and how they can help you meet your goals. They will be eventually of course, but only once you’re part of the organization. Then yes, good employers will want to know how they can support your development and make you a more valued commodity which means increasing your productivity.

However, at the point when you’re applying to work for an organization, they don’t know the first thing about you and as such, have no commitment to developing your skills. It’s all about the employer’s needs and how you as the applicant are going to respond to their needs. How does bringing you onboard resolve a staffing need? If you keep this in mind as you compose your profile statement, the end result comes out as here’s what I can do for you as opposed to here’s what you can do for me.

The best resume profile statements use some of the key words from the job posting’s qualifications section. Ah, but not to be overlooked is the preamble of the posting. There are hints buried in the, “What you’ll do”, and “What we’re looking for” sections of many job ads. Too many applicants skip or skim these sections at best and zoom right in on the qualifications.

So today I give you this one piece of advice: write the profile last.

This is especially beneficial if you are in the business of helping others craft their resumes. You will gain little insights into the people themselves as you sit with them during the resume crafting experience. You’ll pick up valuable information as you ask for details of what they’ve done in the past and what they’ve accomplished. You come to understand what’s important to them and you end up having a much better idea of their value proposition. By the time you return to the profile statement, you know two things better than when you started; the job being applied to and the person you’ve partnered with in writing the resume for.

Hope that single tip helps you in strengthening the opening of your resume. If you’re looking for work in 2020, a sincere wish that you meet with the success you’re after.

 

 

 

Feel Just Like You Did Last Year?


In every household around the world, the calendars flipped on January 1st, marking not only a new year, but a new decade. The internet is full of people posting about the new hope that this brings, the fresh starts, the opportunities that await and it would seem all we have to do is jump on board the bus and we’re on our way with an overly enthusiastic and energetic group of positive people. How can we not have a grand time?

Yet, something is wrong. Today seems just like yesterday and yesterday felt pretty much like previous days before that. While the calendar turned over, your life seems pretty much unchanged otherwise. So you’re starting to wonder, “With everyone I read about touting the arrival of 2020 as a reason to celebrate, why do I feel left out? If anything, these overly happy and positive people have me feeling more depressed than I was before.”

Let’s be clear about one thing shall we? The turning over a calendar alone hasn’t brought about magical change for ANYONE. Having said that, it’s what flipping the calendar represents that has people excited and optimistic. Take reading a story in a book. The chapter you’re reading seems rather long and is really moving a little slower than you’d like. It’s You flip the pages just to see how long it will be until you reach a new chapter and you see there’s another 12 pages. You could skip the 12 pages of a book but you can’t do so with life. The arrival of 2020 is like the first few words on that next chapter; the one you hope will speed up the action, draw you fully in to the plot and get you wanting to read more; really caring about the protagonist and wondering how they’ll fare in the end. So this is what 2020 is and why so many are excited.

But here’s the catch; you and I – them too for that matter – we all have to work to put ourselves into the positions we need to be in for us to take advantage of the opportunities 2020 is going to bring. If we don’t invest ourselves in the work it will take, the phone won’t ring nor will we get that single email that we dream of that leads to an employment offer. 2020 can be the year that we look back on and believe was the moment our lives were forever changed for the better, but we have to do things that bring about such change.

Ah change. It’s what you want isn’t it. That’s not a typo because it’s not a question but rather a statement. You want change. But change doesn’t happen when you sit and do nothing and the chance of change happening for the better is only marginally better when you keep doing whatever it is you’ve done in the past. Real, significant change occurs most often to people who do things differently and with applied energy.

Whether you’re job hunting, looking for a promotion – hey maybe even looking for Mr. or Miss Right, two things are needed; 1) a change in how you’re going about things and 2) a lot of work on your part. The thing about the work first; it is work to find work or to land a promotion or to be discovered by the person who is hoping to meet you this year. Work though in this sense is something you should relish; after all you’re going after something you really want, so your motivation should be heightened. As for a change in how you’re going about things, it stands to reason that if you keep doing things as you’ve always done them, it’s likely the results you get will be similarly the same.

Okay, so it’s January 6th today, we’re about a week into the new year and you’re feeling down because you’re standing alone with your 2020 party hat on, the streamers are on the ground and the noisemaker in your hand just seems so phony.

Avoid looking for company so you can be miserable and disillusioned together. Misery might like company, but this isn’t the company you want. If you really want to feel alive and celebrate success, what is it going to take to get you personally motivated? Again, might be talking a job, losing weight, repairing a family issue, buying a car, improving your mental health, being more assertive etc.

My suggestion is to consult an expert in the area you want to obtain success. What they’ll want from you is a commitment to your end goal and this means you’ll have to put in the work necessary on your end if you want their help to be truly beneficial. Otherwise, you’re just giving away your time and money.

If you are genuinely and honestly wanting to improve some aspect of your life, there are all kinds of people who want to work with you and support you. Be prepared however to do things that will require stamina; both physical and mental. If you want it bad enough however, I’ll guarantee – that’s right I’ll guarantee – that you’ll achieve your goal. Why? Because when you want it bad enough, you discover that putting in the work takes less effort as you build on your own momentum. Getting started and building that momentum is the hardest part.

If you feel nothings changed, maybe it hasn’t – yet. But it can and it will if you really want it.

 

Connect With People I Don’t Know? Why?


Every time I speak about social media and LinkedIn in particular, the question of who to connect to comes up. There’s obvious benefit in connecting with those you already know, as they can testify to your good work attributes, support you with leads on job opportunities and they can introduce you to others. But connect with people you don’t know; why would you do that?

First of all, connecting with people you don’t know is the only way you’re going to expand your current network of contacts. It’s the only way humans have ever done so in the entire history of mankind. The difference here is we’re meeting digitally and electronically rather than in person… at least the first time. By expanding our network, we increase the possibilities that somewhere in those connections, there will arise opportunities. When those opportunities arise, some you know will say you’re lucky, but by connecting with people you don’t know, you increase the odds of being considered for these opportunities. You make your own luck.

One of those opportunities is networking itself. You might start with people who also work for the same organization as you do, but whom you’ve never met. They may work in different departments or different physical buildings. So for example, you might connect with someone who works in Digital Communications and later consult with them about what guidelines you’re supposed to follow when communicating outside the organization. Having a relationship with that person prior to needing them can accelerate your need for a quick response and their level of engagement in responding to your request.

You may also benefit from connecting with someone you don’t know who is in the same field, with the same job title as the one you hold, but who works elsewhere. When you do this, you have an instant commonality; you can openly discuss best practices, new innovations, problems that require solutions and of course, opportunities. Each time you reach out to comment or offer up an idea, your reputation improves and so does your value proposition.

What you definitely don’t do is connect at 10:00 a.m. one day and at 10:05 a.m. ask this new connection who was a stranger 5 minutes ago to give you a job. If you do, don’t be surprised to receive no reply at all, find yourself disconnected or be told in some way that your request is inappropriate. Why would they feel any compulsion to help you when they know nothing about you? They aren’t going to risk their own reputation within their organization endorsing the application of someone they don’t know.

Yes the best way to help yourself is to extend yourself to assisting others. You’ll feel good for starters and what you may or may not hope for is a future reciprocal act. But don’t fret and think connecting with others is going to mean you’ll just end up helping a lot of other people and taking up more of your precious time. You might read an article they’ve posted and like it or comment on it. You could ask a question of someone (other than, “will you hire me?”) that pertains more to what it’s like to work where they do, what challenges they are facing or even simply letting them know you’re open to helping them if they’d ever like a conversation with someone in the field who works outside of their organization. See where it goes.

Many of the connection requests you accept will be from people who understand connecting is a good idea, but they never do anything other than connect. No matter, don’t fret about it and use this as your reason for not connecting with folks you don’t know. Sometimes the people I accept a connection request from suddenly reach out after a year or more of having no dialogue. What I don’t know is they’ve been reading some of my posts, felt they’ve come to know me and then when they’ve felt comfortable, it’s then they reached out. I suppose you could say they were evaluating my trust and sincerity; which they derived from what I post and the consistency of my messaging.

Make a friend before you need a friend. Look, we all need people to help us along. The most helpful people are those who feel some true connection in the relationship that’s been established. I hold in high regard some people I’ve never met in person and whom I likely never will. They come and go in my digital life; some I’ve helped quite a bit as evidenced by their words of thanks. Others have helped me and some have helped people I know by way of referral.

You may not want to be on social media for privacy and safety reasons. Enough said. No need to convince me as you may not want to be found by people from your past.

If you count yourself among those I’m connected to yet never met in person, thank you. I appreciate my connections, even the ones with whom the conversations have yet to begin. But there are many with whom I have conversations with on a regular basis and to you I extend my biggest thanks. I hope you see our connection as worthwhile too. It’s cool to think how much we can say with just our 8 fingers and 2 thumbs!

 

Work With Your Head And Your Heart


You can tell when people are in the right job. Conversely, you can also tell when people are in the wrong occupation, or perhaps when the person who was in the right job has lost something and should really move on. So what is it that makes a job right or wrong? In short, you need to have both your head and your heart in the work you do.

By, ‘your heart’, I refer to your passion or love for the work you do. It is this love that will get you through the hard times by delving deep into your reserves, pushing you to deliver more and succeeding. It is this love for the work you do that will have you seen to have a smile on your face and some energy in your actions as you go through your day.

By, ‘your head’, I refer to your knowledge, education, experience; in short, your know-how. This the training you’ve had, the skills you bring to the work you do and the focus you have during the time you’re on the job.

So the best people are in positions where they love what they do and they’ve got the skills, education, experience and general know-how which complement each other. I’m extremely confident you’ve experienced people that have one or the other but not both.

Take the person who as the heart to do the work but not the other. Here you’ll see someone who really wants to succeed, who tries hard, who is honestly doing their best because they really believe in what they’re doing. Unfortunately without the skills, education and experience behind them, they falter. They may not have the knowledge required to perform well. When you see a job posting requiring a certain degree of education and several year’s experience, the employer is attempting to make sure that the applicants they meet bring with them the, ‘head’ part of the two elements.

The opposite is just as common; people who have the skills, experience and ability to do the work, but who lack passion and heart for it. These people frustrate employers to no end because employers know just how amazing they could be if they’d just put more passion into their work. However, when it’s not there to begin with, no one can manufacture heart and desire; it has to come from the person and it has to come from within.

Now an interesting thing that many of us lose sight of is that we all evolve and grow; the result of which can be that the love and passion we once had for the work we do, can evaporate and depart. No doubt you’ve seen this too. The person who has lost their spark, seems to be doing just enough to get by but isn’t pouring any more of themselves into their work than the minimum required in order to get by.

I know some people who have lost their passion and love for what they once did and haven’t replaced that with something new. These are sometimes the folks that are trying to figure out what’s next in their working life, but who have yet to have anything really excite them enough to pursue it. You can find them all over the internet in chat forums, where they comment with negativity and cynicism – although they’ll pitch it as reality. It’s not that they want to be cynical or negative; they’ve just become jaded in their view of work. These people often have skewed views on employers, supervisors and management in general.

When your head and your heart are in the work you do or the work you’re pursuing, your days are more enjoyable, you’re happier in general and others can tell. Outside the workplace, these are the people who light up when asked about their jobs, who smile and are happy to speak of what they do because of the satisfaction they feel and the purpose in what they do. They can cite successes and our reaction is typically to say things like, “Wow, it sounds like that job is perfect for you”; and it is.

However, there are still many people who feel work is just work. It’s toil for money and employer’s just want zombie-like staff who perform work unquestionably. Often it’s their own experiences that have them making sweeping statements in which employees are not valued, management pushes to get the most out of their people and do so without care or regard for the staff. Watch out for these people; they truly believe what they say and they can sour your own outlook if you aren’t prepared.

Ah, but find someone with both their head and their heart in the work they do and you’ll be fortunate to have that person serve you. Whether it’s in a coffee shop, a manufacturers’ warehouse, looking down a microscope or up a birth certificate, that employee will be a joy to have around. How you experience working alongside your co-worker will often come down to whether or not they have both their head and their heart in the work they do.

Now me personally? I’m always on the lookout for these people, and what’s more, when I find them, I do two things; point it out as a compliment and do what I can to work closer with them.

May you find work you invest in with both your head and your heart.

What Hopes Do You Have For 2020?


Start thinking about January 2020 and what you’d like to see happen for you personally in the new year. It’s the 13th of December today, so we’ve got 18 days left in this year to come up with a few things.

So what are you after? A job perhaps? Perhaps a better job. Maybe you’re considering a return to school in order to finish your high school diploma or launch yourself into a new career by attending College or University. Could be a change in your diet is in mind; getting healthier, being kinder, showing more patience and forgiveness or even getting around to popping THE question to your special someone. There’s any number of things you might be hoping will happen in 2020.

Okay so have you something that came to mind? Something you’re hoping for in the coming year? Let’s go with whatever came to mind. Of course, we’re only in the third paragraph here, and you might need a few more hours or days to come up with what you really want to see happen next year. But even in this short time since you first started reading, think for a second about what DID come into your mind first and foremost. Hmm… why did that surface? Could be that whatever it was came to mind for good reason.

Now hoping for something is always good. Hope is a wonderful thing, because it can keep us going in tough times and it can sustain us when things look bleakest. I’m a big believer in hope. However, while hope is a good thing to have, you’ll likely find that hope alone doesn’t always bring about the things we hope for. Confused? Okay, I can understand that.

Hope often needs a plan and action to bring about the realization of whatever it is we’ve hoped for. You can hope to play a musical instrument, but the odds of picking up a trumpet and playing it instantly or sitting before a piano and bringing your favourite song to life are minute as best. You’d agree I think that planning to take some lessons, finding someone to instruct you and putting in the practice to actually learn how to play is increasing your odds of success. Hoping to play an instrument in 2020? Find a teacher, rent, borrow, buy or get gifted an instrument and you’re giving your hopes a fighting chance.

Now supposing that you’re hoping to find a job in the new year. That’s a good thing. You feel mentally up for it and 2020 is going to be your year. Congratulations on coming up with a commendable ambition for the new year. So the question now is what has to happen in order for your hopes of employment to come about?

These days you typically need a resume, computer skills to apply online, interview skills to perform well when meeting with someone from an organization, and a little self-confidence and self-esteem thrown in would be a big help too. I’m simplifying things here for the sake of illustration, but let’s go with that list: basic computer skills, a resume, interview skills and practice and some self-confidence.

By listing the things above that you’ll need to successfully find work, you can then move to the next phase which is turning to the community in which you live and the people you know in it, seeking to find the help in acquiring the skills to check off each need. You may believe you have a good resume – well, good enough at any rate – but having someone look at it who can make some helpful and intelligent suggestions for improvement would confirm your belief. If it’s good, that’s great. If however it’s not as good as you believe it is, you’ll save yourself a lot of frustration and disappointment by learning how to improve it and then doing so.

As for the computer skills? Well, basic skills needed to compete for jobs these days means you have to be able to send and receive emails, attach your resume and cover letters, know how to upload a resume to a job site online, and of course being able to sit down and type out that resume and cover letter is required too. Can you do these things? If so, again, great! If not, a basic computer class is all you need to learn these essentials.

Okay so on to the interview skills. Mom or dad might be okay to practice with, but I would guess they aren’t up on using the STAR interview method or know much about behaviour based interviewing. For interview help, you’ll want to tap into someone perhaps at a local employment centre, maybe even going so far as to hire the services of a self-employed Employment Specialist or Recruiter. These are options you might want to look into.

Hope as I say is really good to have. Hope alone however usually doesn’t bring about whatever it is you’re hoping for. Action is what you’ll need, and your action is best put into place only after you first settle on a plan. With no plan, your actions might give you the illusion of doing something to move toward your goal but in reality just be one step forward and two back. Plan your work, work your plan.

A job, a relationship, a purchase. Whatever you hope for in 2020, here’s to hoping it comes true.

Finding Happiness In Your Work


Yesterday someone said, “You really love your job don’t you.” (It was more of a statement than a question, so that’s why there’s no question mark at the end of that opening sentence.)

I immediately answered in the affirmative, but then within two seconds, I said, “Actually, what I love is the people I meet while doing my job.” I think I stand by that answer.

Pausing to look back at the many jobs and careers I’ve had over my lifetime, the one thing that’s made each one a pleasure or not has been the people. In this case, both the people I’ve worked with and the people I’ve met in the course of the work I performed. You learn to appreciate many things over a lifetime, and some of the things you learn replace or change things you believed years earlier. However, one thing I learned early that’s never changed is that for me personally, I’ve always made it a goal to surround myself with good people.

Good people make your days more enjoyable. Sometimes they roll up their sleeves and help you complete your work, they contribute ideas and tell you you’re a good person to work with yourself. Good people are positive, go about their own work with enthusiasm and contribute to the energy of the space you work in. As for the people that you come into contact with such as clients or customers, these too can make your hours more pleasurable. When you provide them with a great product or service, your interaction with them will by association be that much better. Deliver sub-standard services or goods and you’ll likely deal with dissatisfied people and you’ll feel less positivity from the experience of interacting with them. This it seems, is just logical to me.

And so it is that I’ve come to realize – for me personally – that the more I invest myself in the success of others, the better my own days go. This might be the recipe of success for you too, but not necessarily because we’re all unique and we have differing values, likes and needs. But for me, the more I extend myself and put in the work to make people’s interactions with me better, the greater the odds are of me having a good feeling walking away. And I do want to feel good.

I share this glimpse into my outlook because I often get asked about my apparent and obvious happiness doing my job. Many of those I work for tell me that they wish they could find work that would make them as happy as I am, and they’d like to feel as good about what it is they’ll do. Now let’s be honest. My days aren’t all roses. There’s a lot of running around getting things organized, planning in advance, recruiting participants, updating electronic files, documenting other’s experiences. There’s refreshments to prepare, rooms to set up, handouts to print and all of these take precious time; time that I always want more of to prepare. There’s interruptions, people to cover for, unexpected and yes, sometimes unwelcomed mandatory training that comes at the worst times … sure there’s all that.

It’s all worth it. Why? Because it brings me in contact with some of the best people I’ve ever had the good fortune to know; each one of them makes me better for who I am. For this, I am extremely grateful.

So, are you looking for work that will bring you a large measure of happiness and satisfaction on a regular basis? Most people are – unless of course they’ve already achieved that goal. There are some of course who don’t believe they care at all about job satisfaction. As long as money is deposited into their accounts, they’ll continue to work and don’t really care much about ‘happiness’ in the work they do.

Those people aside, if you truly want to leave for home feeling good about what you’ve just done for 7 or 8 hours, you have to know what it is that will bring you that happiness. My job entails leading workshops, making resumes, sharing interview tips and the career planning process. But – and it’s a huge but – it’s the people who participate in these presentations that have always and will continue to inspire me; bring me happiness. Having determined this, I am rewarded each day when I interact with them.

When people express their thanks and appreciation for something I’ve said or done, it makes me feel good to have been of help. When that happens several times throughout a day, the day is measured by me to have been successful. Not all days are fabulous of course, but most are.

So what would make you feel good? Do you want to feel appreciated and valued for what you’ve contributed? Is it your employer or the customers of that employer, (perhaps both?) that you would like acknowledgement from for your service? Is it a safe, caring work environment you’re after? What is it you want?

When you identify what it is that you want from the work you’ll perform, it makes it easier to focus your energy and time finding jobs and occupations that will bring you what you want.

My hope for you is that you find work that brings you happiness and fulfillment too. That your days find you surrounded by good people too.