Getting Job Search Feedback


If you’ve looked for employment recently, I imagine you’ve found how challenging it has become. What with the introduction of Applicant Tracking Software (ATS), online applications, the trend of more organizations hiring through Recruiters and Temporary agencies exclusively; it’s just much more involved than it ever used to be.

Gone are the days where a labourer could show up at a job site and offer to work for a day and show what he could do. Gone are the days where you could walk into a place with a Help Wanted sign in the window and after a short talk be hired on the spot.

I’m not saying these are necessarily good or bad changes in the way people got hired, but things have definitely changed. Construction companies can’t hire those that just walk onto a site for insurance reasons, and most stores with help wanted signs in the windows will refuse to take resumes in person; most often directing potential applicants to leave and apply online.

Now the other situation the average job seeker has to deal with is an issue of volume. There’s a lot of people at the moment out of work and there’s a sizeable number of people holding down a job at present who are hungry for a new one. Add the two together and you’ve got a highly competitive job market. Oh and to add to the numbers, people who would normally be made to retire at 65 are now able (in Canada at any rate) to work well beyond that threshold with no mandatory retirement age.

Now of course much depends on the factors affecting your personal job search. Some include: the sector you’re trying to find a job in, the region or area in which you live, your mobility, your education and how dated it is, experience, attitude, your networking skills, use of social media, physical health and of course your job search skills. These are some of the factors but definitely not all of them.

As I’ve said many times before, job searching takes stamina. It is likely you’ll be passed over in favour of other applicants several times in your quest for employment, until you are ultimately successful. Mentally preparing yourself to be ready for this experience is good advice; but yes, even then, anyone can feel the pain of rejection.

One of the biggest frustrations for many is the lack of feedback they receive. In applying for a job you may not even get contacted whatsoever, or you may get an interview and no further; no second interview, no job offer and worse I suppose, no further contact. What went wrong? How can you be expected to note a problem and improve without feedback? You invested in the application and the interview, haven’t you got a right to the courtesy of contact and yes, some feedback on how to improve your odds at getting a better result next time?

In other situations we find ourselves in where there’s a test or an evaluation process we count on that feedback. The Driving Test Instructor will tell us why we failed to get our licence, teachers will point out which questions on a test we got wrong. Professors will illustrate where our essays were lacking, a Real Estate Agent will point out what we might do to improve our odds of marketing our homes. In these and other situations, we get valuable information from those who rate our efforts so we can take that information and use it however we see fit.

The job interview though, well, not so much. There was a time when organizations did give feedback. However these days, there are far more applicants for every job advertised. There’s no way they will take the time and money to offer each person personalized feedback. Nor by the way, do they want to expose themselves to potential problems by having that well-intended feedback come back on them in some form of legal action – and yes, some rejected job applicants have taken this route and sued over the feedback they did get in the past.

So, expect that you’ll have many jobs to apply to before you achieve the desired results you want, and don’t expect to get the feedback you’d appreciate along the way. This job search therefore, will need discipline and stamina. It’s going to be tempting to pack it in, get beyond frustrated and annoyed to the point where you become bitter and disillusioned. Well, you can quit and make it easier for your competition or you can stick with it and work harder.

I would strongly suggest however that if you are in this situation, you do one key thing for yourself; pay a professional to check your current job search skills and most importantly give you advice and suggestions on how to best market yourself both in the application and interview phases.

I know, it’s tough advice to hear – paying someone to help you when you’re already out of work and lacking an income. However, if you get the valuable feedback you’re not getting from the organizations who hire, your new awareness will allow you to change your approach and this could shorten the length of time you’re out of work considerably. So do at least consider the option.

A sincere wish for success in your personal job search, whatever you choose to do.

 

 

Advertisements

Resiliency


Wikipedia defines psychological resilience as an individual’s ability to successfully adapt to life tasks in the face of social disadvantage or highly adverse conditions. The Oxford dictionary defines resilience itself as the capacity to recover quickly from difficulties.

How resilient therefore are you?

I have been graced these last couple of weeks with the tremendous privilege of assisting and supporting some very resilient people during their quest to find employment. I would love nothing more than to share their personal challenges with you as proof of both their individual and group resiliency, but to do so might be well-intended but harmful and a breach of confidentiality, so I will not. Suffice to say, you would I believe, like me, be impressed with them.

So here’s a question for you: How often do you get a chance to just work on one need in your life without having others distract you and need your attention?

Take job searching as an example. When looking for work, wouldn’t it be nice to only have looking for a new position as what’s on your mind? Amen to that! However, add to your job search what’s really going on in the real world. Bills are piling up, student debt repayment has you in the red, you’re more irritable with people (so unlike you), your budget for the little things in life you found so pleasurable has been self-curtailed. You’ve got housing issues with landlords threatening eviction, people feel sorry for you but at the same time don’t do much to help except go back and forth between saying, “You poor thing!” and “Can’t you get a job?” So unhelpful really.

Your ego is fragile; the degree to which is linked to how far in your mind you’ve fallen. You’ve had it in the past; the reputation and status, the good paying job, the cars, the house with the garden house and 4 door garage. Now you’re unemployed, raising a family of 4 or 5, and being looked to by them to provide. Your self-doubts, insecurities, personal worries; these you feel you have to suppress and lock away or deal with in isolation because you figure you’re the only one in the family who has the strength to handle them.

How am I doing? Sound familiar? Maybe not exactly your situation but am I close? If not you, does this sound like someone you may know? If not, count yourself most fortunate indeed!

There are a lot of very highly educated people who have held prestigious jobs who are now in receipt of social assistance; who find themselves unemployed. What I find amazing and truly remarkable is the upbeat attitude many have. It’s true! They have an unwavering belief that they will ultimately be successful and what’s more they haven’t let their present circumstances detract from their innate goodness; they are still positive, cheerful, optimistic and above all else…grateful for everything they do receive.

Grateful for everything they do receive; every piece of advice, support and guidance, suggestions and feedback, ideas and referrals – grateful. There’s no poor attitude, no one demands help and says, “You owe it to me – it’s your job so just do it and don’t expect any special thanks.” No, not one person is remotely holding this attitude of entitlement.

In the face of true adversity; they have not let their present circumstances feed and grow bitterness, resentment, coldness or anger. Now, to be sure they are under all kinds of stress and they would be lying to say they don’t have their moments when they feel, “Why me?” Yet, it’s what one does with these feelings that defines them.

They have done – and continue to do – one thing that I implore you to consider doing as well when you find yourself overwhelmed and susceptible to the dark places. While acknowledging your present circumstances, carry yourself as best your able; continue to help yourself. Each of the people I’m working with at the present was identified by a colleague of mine as someone who is committed to their own success, is open to feedback, receptive to change and above all has the right attitude.

As one person said to me, “Why let myself miss opportunities because I appear negative? All I’ll end up doing is surround myself with negative people if I do.”

Adapting and recovering are two key words if you picked them out from the opening definitions at the top of this article. Survivors adapt and recover. I have to tell you that all the while I am providing these job seekers with tips, suggestions, aid, support etc., they in turn are mentoring me – if I’m wise enough to recognize the moments of learning before me. Sometimes I miss those moments but I catch enough of them to realize they are before me. I’m fortunate you see to stand in front of them in a classroom but still stand there as a student myself, receptive to receiving what they share.

Should you – yes you – be unemployed and dealing with your own mounting issues that have you wondering just how many more things you can handle, I bow to your resiliency. Take that label and wear it like a badge of honour. When job interviewers say, “Tell me about yourself”,  count yourself as resilient. You’ll bounce back and get past these adverse life conditions that while present, won’t hold you down forever.

So You Want To Help People?


The majority of people I come into contact with professionally have as one common denominator, the lack of employment. Those that do have a job are almost always dissatisfied with the one they have at the moment and are looking to find another; one that will ultimately bring they greater happiness, be more of a challenge, stimulate some new skills, increase their financial health etc.

As an Employment Counsellor therefore, I find myself working with others when they are often vulnerable and emotionally fragile. Sometimes the good skills and strengths they have are obscured, not immediately obvious, and this isn’t because the person is consciously trying to hide them, but rather because they have come to doubt those strengths.

In asking someone to both show and share their good qualities, strengths and that which they take pride in, it can be a very intimate discussion. While a person who has only recently become unemployed has much of their confidence and self-awareness intact, someone experiencing prolonged unemployment may feel very little to be proud of. In fact, there are some who, while looking ‘normal’ on the outside, are walking around feeling they are completely devoid of anything of any value. Sad to say, they cannot think of anything whatsoever they like about themselves, they have no faith that anyone would ever choose to hire them, and this isn’t modesty in the extreme, it’s a void of identity.

So imagine you’ve come to find yourself as such a person. You honestly see nothing in yourself that would be attractive to a perspective employer. Skills, mental health, self-confidence, experience, education, attitude all empty and wanting; doubt, lack of self-worth, zero energy, high vulnerability all in great supply. Now you hear others advising you to market yourself to employers, to ‘fake it ’til you make it’, and you just feel so much more out of sorts and incapable. You’re literally incapable and immobile. There’s no way you can do that; you can’t even imagine yourself for a second ever being what your being asked to be. The interview therefore is a non-starter. There’s just no way you can perceive self-marketing yourself and being the first choice of any employer over others.

Let’s not delude ourselves here; helping and supporting such people is no small undertaking and it’s going to take a significant amount of time to aid such a person as they rebuild their self-image. Incapacitated is how they feel, not belligerent nor unwilling, just not physically or mentally capable of doing anything in the beginning to get going.

Can you also imagine therefore in such a picture which I’m trying to create for you, that such a person is going to have many setbacks? Sure they are. There will be many false starts; where they agree to try something you’ve suggested and fail. Where they lack the skills you and I might assume they have to circumnavigate even the simplest of barriers. Good intentions get them going, but without support they fail to move ahead. In fact, small setbacks become magnified in their eyes and thinking; more reasons to feel a failure.

A real danger is to look from the outside at such a person and judge them to be lazy, improperly motivated, unwilling to move ahead, happy to stay where they are and heaven forbid – not worth the effort. These are people who are susceptible to scams, vulnerable to being misled, easily taken advantage of – largely because they have come to look for others to tell them what to do and take care of them, and as such they are often abused financially, emotionally; and each abuse makes their distrust of someone with the best of intentions all the more real.

Wow! Helping such a person seems to get harder and harder with every paragraph I write. Think of the investment of time, effort and with such a high probability of failure, are you up for the challenge? After all, why not turn your attention to helping other people who have higher probabilities of success? That would seem so much easier!

I tell you this; there is immense self-satisfaction in working with people who are so innately vulnerable. Seeing the good in people; not for what they might become but for who they are at the moment – this is often extremely challenging but so worthwhile. It’s like saying, “Until you have the ability to believe in yourself, accept that I see much of value in you; that I believe in you.” Sending that kind of message, that this person is deserving of your attention and your time is something to start with.

You might not of course have what it takes to help such people. This doesn’t make you a bad person or flawed in any way. It just means your wish to help people lies in other areas, helping in other ways with other issues. You’ll make mistakes as you go and that’s to be expected and natural. You’ll make mistakes after years of service too, and you’ll always keep learning from those you work with who are unique from every other person you meet. You’ll never get so good you’re perfect for everybody you meet.

It’s been said that Hope is the last thing one has to lose; that when all Hope is gone, there’s nothing left. Now what if in their eyes, you represent that final Hope?

You Can’t Win The Race From The Sidelines


Bad news, unfortunate circumstances, poor luck, worries, stresses, pains and LIFE; all reasons for putting off looking for work. Might as well add in low self-esteem, anxiety, an unreal perception of one’s reality, lack of motivation, money in the bank, a dependency on others or possibly contentment. Yes there are many reasons why people – perhaps you? would put off looking for employment.

By the term, ‘looking for employment’, I mean really looking for work. Casually glancing at want ads for three or four minutes a day isn’t job searching so let’s not delude one another. Looking for work these days – as has always been the case by the way – means making a serious investment of time and going about it intelligently with an injection of enthusiasm.

In order to be successful and win your next job though, you’ve got to throw your name into the mix. There’s no way you’re going to win out in the end if you’re not even in the race. Whether you start strong and count on your stamina to hold off the competition or you go at a steady pace and gradually pick up steam near the finish line to surge ahead of the others competing for the job you want is up to you. Sit on the sidelines though and one things for sure, you’re not winning. And whether it’s a thoroughbred horse, an elite athlete or even a beer league hockey player, the longer you’re not practicing and training, the longer it’s going to take to get into game shape and do anywhere near your best.

Have you heard the phrase that looking for a job is a job in itself? It’s likely you’ve heard some version of it. Looking for work is work; which is why many people avoid looking for work. After all, it takes effort and it doesn’t pay anything until it pays off with a job in the end.

Now I understand if you’ve been out of work for a long time or under whatever your personal circumstances are that you might be deserving of both some empathy and some sympathy. Sympathy by the way isn’t a bad thing; even if you say you don’t want or need others sympathy, a lot of folks actually do appreciate it. Neither sympathy or empathy however will ultimately get you a job. Eventually, you win the job by putting in the effort to land interviews and market your skills, experience and attitude to meet an employer’s needs. It’s you in the end going to those job interviews and performing well.

Make no mistake; I agree there are personal circumstances that impact negatively on one’s ability to job search. At the extreme, there’s a death in the immediate family, everything’s been lost in a natural disaster, you’re reeling from being unexpectedly fired, you’ve got ailing parents and suddenly you’re the only caregiver. Of course there are some sound reasons for NOT giving your job search  your total focus.

However, as I acknowledge the above, you have to similarly acknowledge that the time you spend away from seriously looking for work is working against you. Your references become less significant or completely irrelevant. Your knowledge of best practices, leading technology or even your keyboarding speed drops faster than you’d think. Self-confidence starts to fade and erode.

I know. Everyday I work with people who have been out of work for various periods of time for an assortment of reasons. Those who have not been looking for work with much success often tell me at some point, “I had no idea that how you look for work had changed so much. No wonder I’m not having any luck.”

The thing about looking for work is that yes, you might get fortunate and have a short search and end up working soon. However, while most people HOPE this is the case, it rarely is. It depends largely on the kind of work you’re seeking and the level you’re applying to in an organization, but seeking work generally takes stamina, character and persistence. Those three just aren’t that often immediately present in people who have been out of job search mode for long stretches.

Look, you might be smarting a bit, even resentful because there’s no way I know your personal situation and to make these kind of blanket statements is unfair. You might indeed take offence to what’s coming across like a shot at not just your job search efforts but you personally. Where’s that coming from though? Is it bitterness that you’ve had a lack of success? Is it hearing what no one close to you has told you out of not wanting to hurt your feelings, but you know to be true?

Deal with whatever needs attention; absolutely. I’m not cold and unfeeling! However, not indefinitely. The longer you put off your job search, the longer too you’ll need – perhaps – to steel yourself for what could be a prolonged search. May I suggest you get help; both to deal with whatever you’re going through that stands between you and looking for work with 100% focus, and get help with the job search itself.

Being out of work can be isolating. Getting support during your job search from a professional who knows best practices can not only get you off the sidelines and into the game, but help you get out in front of the competition.

 

When You’re Lost And You’re Broken


Sure I’ve said before that having a job gives you a sense of identity; you see yourself as an employee of a company. When introduced to others you’ll often say as part of your answer what you do and who you work for, and conversely when you are out of work you’ve lost this part of your identity.

That being said, when you’re lost, trying to figure out what direction to go in life; when you’re feeling broken and what isn’t broken feels fragile, you may be wise to put your job search on hold. Now, sure an immediate job would indeed restore – if only shortly – that sense of who you are and give your flailing sense of confidence a boost. However, what a job gives you may be outweighed by what a job demands of you, and I’m just saying you might not be in the best frame of mind or have what it physically takes to keep it and be successful.

If you’re feeling overwhelmed at this time with many areas of your life seemingly in chaos and confusion, you may find it comforting to know that what you’re experiencing is indeed quite normal. That doesn’t make it any easier perhaps, as it’s personal and it’s happening to you of course, but knowing that other people – and many of them – are or have experienced the same feelings you are can give a person a sense of hope.

So what I mean is that it isn’t just the lack of a job that’s likely got you worried. If only it was just that! No, it’s probable that you at also dealing with a growing lack of confidence and self-esteem. Could be you’re wondering more and more, “What’s wrong with me? Why can’t I just have a normal life?” Without employment, you’re no doubt cutting back on buying healthy foods and buying them in the same numbers you used to. Maybe you’ve got growing anxiety as you feel left behind more and more and it’s leading to depression. You’re sleeping patterns are totally off, you can’t sleep when you do go to bed and you’re zapped of physical energy when you feel you should be up and going.

On top of all this you’re more irritable, negative thoughts seem to last longer and longer; drugs and alcohol to self-medicate give some short-term relief but the thoughts return and then you add guilt for having used them. Financial worries, accumulating debt, calls from creditors, losing time on your phone…when will it end?

So does this sound like the right time to be putting yourself out there as an attractive option for an employer? Likely not. More likely is the fact that you’ll try with little success to get a job and after having been turned down again and again, you’ll add to your growing frustration and just feel like giving up. Possibly worse, you may not even be aware that what you believe you’re doing a good job of concealing is on full display and a lot of other people can see the changes in you and know you’ve got issues going on.

Think I’m laying it on rather thick? That it couldn’t possibly be this bad? Well, sadly, I’m not illustrating the life of a handful of people here but actually sharing the experience of a rather large segment of the population. It’s sad yes, but for many of these people its debilitating. So it’s not helpful to say to everyone who lacks a job to just pick themselves up, dust themselves off and get out there and get a job. Don’t you think that given the choice they’d love to be working and feeling productive?

Thing is these are people with what appears to be invisible disabilities. There’s no cast on an arm, label on a forehead, crutch supporting their walk or warning sign they carry. Without these easy to read indicators, it can be difficult to then see what might explain erratic or self-destructive behaviours. Hence, the broken and fragile might not get the empathy they could use; the understanding and support that would be a start. As a result they may withdraw further and increase their isolation, loneliness, and ironically retreat to the places depression feeds and grows.

It’s hard to know where to start when so many things seem wrong and need attention; in fact it can be overwhelming. Reaching out for help does take effort, and yes it might take a few tries to find the right people who can counsel and offer the aid you want and need to help you on your way back. No one knows your personal struggles like you; you’re the expert when it comes to what you see as wrong, or needing attention.

A good doctor who listens and will make a referral is a good place to start. Seeing a Mental Health Counsellor (look them up online in your community or if you haven’t got a computer with internet access, visit a social services agency where you live.)

Rather than work on and fix all the areas where things are wrong, start with one. Just one thing to improve. Don’t give yourself the pressure of a deadline to ‘fix’ it either. Give yourself credit and give yourself permission to try perhaps with some room for setbacks too. May your efforts move you forward to a healthier and happier you.

Have You Failed By Taking A Short-Term Anything Job?


Suppose you’re one of those people – and there’s a lot of them out there these days – who have some education beyond High School. You’ve planned all along on pursuing a job that makes use of that education. However, with a widening gap of unemployment on your résumé matching your growing frustration at not working, you’ve found yourself finding the idea of just taking a job – any job – more and more appealing; something you thought you never would. There’s this nagging notion that you’ve failed though that keeps you from actually applying for work outside your field of education. So have you?

The short answer is no, you haven’t. Exhale and breathe a sigh of relief. Do that a few times and read on.

There’s a lot of common sense involved in doing exactly what you’ve contemplated and like I pointed out in the beginning, you’re one of many who are well-educated and unemployed. It is not only understandable that you’d be looking at broadening your job search at some point – perhaps where you are at the moment – it’s also a very good idea.

So how come? I mean, Employment Coaches and Counsellors often say you should stick to your career plan and never give up on what you really want. Doing anything else is just settling isn’t it? What happened to finding your passion and not letting any setbacks get in your way of going after what’s going to make you truly happy? Flipping burgers, selling clothes, walking school kids across busy intersections: these aren’t the kind of jobs you thought you’d give more than a passing glance at. Could you ever imagine you’d actually be seriously thinking of going after one of these jobs at this point having finished College or University?

Hang on and settle down. We’re not talking forever here. No one is suggesting that you start your first day down at the fast food outlet and pump your first shouting, “Yes! I’ve arrived!”

The jobs we’re discussing here have been in the past called survival jobs. More and more they are also called transition jobs; work that bridges the gap of time and space between the present and a job in the future. These are typically short-term positions outside your field of training and education.

When you find yourself browsing these ads more and more and seriously thinking about actually applying, may I suggest you change your line of perception. Instead of thinking that you’ve failed; that your post-secondary education was a waste of both time and money, consider the positives of these transition jobs.

First and foremost, the income from a job – any entry-level job – will stem some financial bleeding. Admittedly while likely minimum wage, money is money and some is better than none. Perhaps more important than money however is the inclusion factor. Right now you’re outside the workforce; remember feeling that everyone has a job but you? That so many people you see from your window seem to have somewhere to go, something to do, while you sit and grow despondent, frustrated and perhaps depressed? Uh huh. Yep, getting up, showered, dressed and out the door with a purpose is always good. That routine you’ve been missing is more important than you might have thought.

Now if you’ve looked at that School Crossing Guard advertised on some Municipality’s website and scoffed at it, think again. First of all those hours; before school, at noon and late afternoon leave you two chunks of time – mid-morning and mid-afternoon – to continue your targeted job search. Of even more significance perhaps is that once you land a Crossing Guard job, even though you’re working outside, you’ve at the same time become an internal employee. Had you considered that? Yes, you’re now able to see and apply for the internal jobs with that Municipality; jobs that up until now you had no access to. Full-time jobs that pay much better and perhaps come with benefits too.

That Crossing Guard job might be one you have to take for 3 or 6 months before you’re eligible to apply for anther internal job. Okay so be it. Do the job at present and do it with a positive attitude. You’ve got this job so you might as well enjoy it and keep telling yourself you’re in transition from this to your next job – the one you really want.

Remember you don’t have to add a short-term job on your résumé, but consider doing so because it does bridge a gap. In your cover letter or at an interview you can certainly state with confidence that you took the short-term job where you are working to pay the bills but you’re highly motivated to seek work in your field as this is where your passion and strong interest are.

A failure? Far from it. You’re wise enough not to let pride get in the way and perhaps it even demonstrates your belief that no job, and certainly not the people doing them, should be looked down on. Perhaps it’s helped you learn humility and an appreciation for the hard work involved which you’d previously overlooked. Perhaps too you’re actually better for the experience and will be all the more grateful for the opportunity to work in the field of your choice doing what you love.

Suddenly, you might be more attractive to your employer of choice.

 

Know A Frustrated Job Seeker? Please Share This


If you know someone who is out of work and they’ve become bitter, frustrated and just plain angry with their lack of success at getting interviews and job offers, consider doing them a favour and share this blog/post with them. Remember saying to them, “I wish there was something I could do to help you”? Well, this is that thing.

Hey there, hello. Please give this post a read. It might even help to read it over more than once. The person who has shared this with you cares enough that they brought this to your attention in the hopes of helping you get some results from your job search. I hope this is worth your time; 900 words so here we go…

First of all there’s this tool employers are starting to use more and more that’s keeping you from getting in to the interview stage called Applicant Tracking System software. Let’s call it ATS for short. You know as I do that for every advertised job there are an awful lot of people submitting resumes. Some resumes are from qualified people, some from desperate people who don’t stack up and of course there are overly qualified people too because they’ve become desperate too. With all these people hoping to get in and impress interviewers in person, they just can’t read over every résumé.

So this software basically scans the resumes – all of them – and sorts them into those that meet the needs of the organization and those that don’t. Your problem could be that even though you are 100% qualified for the jobs you are applying to, unfortunately the software is screening you out. So what’s happening is you see a job you really want and one that you’re a perfect fit for. You send your résumé and then wait with some confidence for the phone to ring and it never does. You don’t even get the courtesy of contact. The result? You just don’t know where you could have gone wrong, and you get discouraged, mad, extremely frustrated and it’s all because you can’t figure out how to get to meet people and sell them on your skills, qualifications and experience. You’ve become disillusioned and at times just want to give up.

Don’t give up on yourself; when you do feel like giving up remember why you started looking for work in the first place. It’s not YOU that employer’s are rejecting, it’s that résumé with your credentials on it; that resume or CV is the problem. So what you need to learn and understand is how to get past the software and on to the short list of people to interview.

So what employer’s are doing is making job postings which state what they are looking for in the people they want to interview. You may not want to do what I’m going to suggest – your choice of course – but please consider trying it. Grab yourself a highlighter. Now with the highlighter, pick out all the key words and phrases in the job posting – the things the employer has said they want applicants to have. Don’t highlight the entire sentence in the job posting, just the key words in the sentences. Do this now.

Okay done? You should have a job posting that’s now got many highlighted words and phrases. What you’ve just done is the key first step; understanding exactly what the employer has identified as their desired qualifications. The next step is just as crucial. Now what you’ve got to do is make sure that the highlighted words appear on your résumé. Here’s how. Every time you add a word or phrase to your résumé that matches what you highlighted, take a pen and put a check mark over the highlighted word on the job posting; not at the start of the sentence but right on top of the words.

As you do this, you’ll become more confident that what the employer’s looking for is now on your résumé; you’ve become a better fit. If you pulled out a résumé you’ve sent in for jobs in the past and you still have the job ads you replied to, I’ll bet that you’ll see that on paper you didn’t match up very well.

Now, so far good for you. You’ve improved your chances, but there’s more. That software they use can’t make sense of certain things you’re resume might contain. First of all it can only read certain fonts (the size and style of the letters you type). Ariel size 12 is one standard style and size it does read so even though it’s pretty basic, use it.

This software can’t read anything in italics, you know when the letters are slanted like this. Then there are things like putting boxes around certain sections or even the entire page – it won’t read anything in the boxes. Neither does it read underlined text and if you’re using a template anywhere in your résumé, remove it because it doesn’t read this either.

This means for each job you apply to you should be making up a different resume; one that addresses all the key words and phrases for that single job ad. Sounds like a lot of work but it really isn’t and you’ll start getting better results.

Look it’s tough getting ahead; which is precisely why I’m hoping you find this helpful. All the best in the job search.