First of all you may not even care what I’m thinking when I’m sitting down across from you in this job interview; but you should. After all, you’re hoping I offer you the job we’re talking about. So it stands to reason that if you know what I’m thinking, you have a chance to either let me go ahead with those same thoughts or you’ve got time to change my mind before we’re done.
So let’s begin with my first impression.
When we met the reception area, I quickly looked you up and down and I started with your clothing. I’m giving you top marks if the clothes are clean, fit with our company dress code and I’m evaluating your judgement in not just what you’re wearing, but how your clothes fit, the coordination and the appropriateness of what you selected to wear.
At the same time – and we’re talking about 3-4 seconds here – I’m taking in your hygiene and personal grooming, your facial expression, noting any obvious piercings or visible tattoos, and noting how you looked just before you realized I was the interviewer. That’s a lot to take in over 3 or 4 seconds, but I do this for a living you understand. Actually you do it too; you’re looking me over I believe and sizing me up as we meet.
I’m offering you my hand by the way as a traditional form of greeting, and how you react to this is also information I’m gathering to assess your suitability. After all, you’ll be meeting many people should I hire you, and your comfort level in how you greet them reflects on us as an organization. I’m impressed most with a firm but not overpowering handshake in return.
Now I understand you’re likely nervous and that’s to be expected. Some nervous excitement given what’s at stake is a good thing actually, but I’m checking as we begin hoping you haven’t got extreme nervousness to the point where I don’t get to see the real you. I’m actually hoping to put you at ease to the extent I can so that I can assess the person you’ll be on a daily basis. Telling me you’re extremely nervous and not yourself isn’t helping your cause. How can I really see you fitting in with my other staff if the real you isn’t present?
Now that we’re seated, I’m noting your posture and like the fact you sit slightly forward and you’re making great eye contact. The smile I’m giving you as we begin is hopefully reminding you to smile yourself – there it is! I’m now wondering if that smile looks natural or forced; because a natural smile is welcoming and appealing to customers and makes for a friendlier workplace. I know not everyone walks around smiling all day, but what I really want to avoid is hiring someone with that brooding, all-too-serious face that seems set in a constant frown. That’s not going to be a good fit here.
Now as we begin the questions and I listen to you speak, I’m sizing up how much you know about the job you’re interviewing for. A question asking what you know about our company, the job itself or why you’ve applied is designed to give you the chance to tell me how much – if any – research you’ve done. If you’re really interested and invested this opportunity you’ll do well in this. If you don’t answer well, I’m unimpressed and guessing we’re just one of 50 places you’re applying, hoping somebody hires you.
I’m really liking the fact that you answer the questions I’m asking. You obviously know yourself well, and the examples you’re giving me are backing up your claims when it comes to your experience. How you handled situations in past jobs gives me a really good idea of how you’ll behave and act if I bring you onboard here.
You know what I’m also thinking? I hear energy in your voice; you really sound enthused about the job and you’re convincing me that you’re really looking forward to the work. This seems like more than just a job to you; I like that. This is after all, a company I’ve put a lot of hours and dedication into. I’m in a place to select an applicant who will bring some real energy and be a positive addition; because let’s face it, I’m going to work with whomever I hire.
Another thing I’ve noticed as you’re talking is that you look like you’re using your brain. I mean, you’re answers show you’ve thought about the questions asked, and the answers don’t sound rehearsed and fake. Your facial expressions are moving between serious and thoughtful to smiling – the odd laugh added which shows a natural side. You’ve prepared some questions too I see, and bringing along your résumé, the job posting, a pen and having it all organized in front of you tells me you’re ready. I like that because you’re not just saying you are organized, this proves it.
Having wrapped up with a handshake again and walked you out, I noticed you also stopped just long enough to shake the hand of the Receptionist and gave her a quick word of thanks. Full marks for that.
I’ve got other people to interview, but I’m impressed. I’m thinking at this moment you’re making a strong case to be hired. Well done!